Customer Reviews

Our ratings speak for themselves.

What our clients say about us

Rick Dagg
Rick Dagg
04:11 19 Jan 22
Greg Arkles
Greg Arkles
23:31 18 Jan 22
Martin Wong
Martin Wong
21:40 18 Jan 22
Excellent service
Jana Burke
Jana Burke
20:56 18 Jan 22
Joan Spencer
Joan Spencer
20:38 18 Jan 22
Rod was very friendly and professional.
Rob Dodds
Rob Dodds
18:05 18 Jan 22
Emergency call out for leaking faulty shutoff valve under sink. Showed up within about 40 minutes and was able to fix within 10 minutes of arrival. Clearly explained what he was doing and offered tips for testing shutoff valve in future (I was disconnecting an old dishwasher).
Colin Barton
Colin Barton
06:11 18 Jan 22
Egon Eilers
Egon Eilers
16:48 15 Jan 22
Replcaced old LP regulator outside to our satisfaction.
Barna Farago
Barna Farago
01:19 15 Jan 22
leigh cai
leigh cai
23:04 14 Jan 22
Tania Bhullar
Tania Bhullar
22:46 14 Jan 22
Dustin Layzell
Dustin Layzell
20:44 14 Jan 22
J B
J B
16:35 13 Jan 22
Definitely quick and speedy service. Thank you.The fellow who did the install was not too friendly, but that is okay.I asked him to level the water heater and he agreed to do it. He finished the job and left. The tank was not leveled at all. If leveling a water heater is a problem, he should have explained why.
Tom Nystrom
Tom Nystrom
18:36 12 Jan 22
Betty Liu
Betty Liu
02:55 12 Jan 22
Norm’s Plumbing and Heating company is the best one in Vancouver Island. I love their services. Thank you
Susan Davis
Susan Davis
01:53 12 Jan 22
Dwight Holland
Dwight Holland
14:57 11 Jan 22
Garry Macleod
Garry Macleod
18:59 10 Jan 22
Patrick audet
Patrick audet
00:19 09 Jan 22
Paul Roetman
Paul Roetman
18:07 08 Jan 22
Fantastic service! Highly recommend
larry ward
larry ward
19:47 07 Jan 22
Greg A
Greg A
19:12 07 Jan 22
Hooked up (new) gas stove - quick, professional, informative installer. Cost in line with other businesses doing similar work (though with the required permit the relatively short job seemed expensive overall; however, that was really the only minor gripe I can think of).
Graham Gates
Graham Gates
09:12 07 Jan 22
Brenda Brown
Brenda Brown
07:28 07 Jan 22
Technician was friendly, was fast at troubleshooting, and gave valuable advice.
al demmitt
al demmitt
22:35 06 Jan 22
Pam
Pam
17:53 05 Jan 22
Always prompt, polite with excellent work.
Shaina Bee
Shaina Bee
02:43 05 Jan 22
My water heater stopped working and within a day of calling I was able to have them to come my house and install one. Travis and his helper (sorry didn’t catch his name) were here to install. They were very personable, professional and kind. I now have hot water and I am beyond grateful. Highly recommend!
wayne myhal
wayne myhal
22:00 04 Jan 22
S “PtahX” R
S “PtahX” R
18:04 04 Jan 22
Prompt, efficient and a job well done.
Sian Rackham
Sian Rackham
16:33 04 Jan 22
I was so impressed with the service I got from Norm’s! I had put a call into another heating company and while I was on the phone to Norm’s, this other company called me back. Norm’s insisted that they stay in the line while I took this other call bc they wanted to make sure I was ‘taken care of’. Very impressed!! In the end, it was Norm’s who did the job, that day!!
Jennifer D
Jennifer D
23:44 03 Jan 22
We phoned on a snowy Christmas Eve. Roads were a mess but repairman Keegan arrived by mid-afternoon and gave us hot water for Christmas. Better than Santa!
Tamara McCreath
Tamara McCreath
01:53 02 Jan 22
Brittany D
Brittany D
01:56 01 Jan 22
I have used Norm's plumbing for plumbing and HVAC issues all of the tradesmen are very knowledgeable and approachable and have fixed any issues in a timely manner. I had Carson even come out New Years eve for an emergency call. They are very reliable and trustworthy! Would recommend to family and friends!
Paul Grannon
Paul Grannon
04:01 31 Dec 21
Gas furnace was in need of repair, not producing heat mid winter. Called Norm's at 3pm had a call back at 4pm, HVAC technician Rod was at my house at 430pm. Part was needed and Rod drove to pick it up. Job was still completed before 6pm and we had heat for the evening. Very impressed by the response time and professionalism from everyone. Will definitely use their service again and recommend to others. Thank you!
Laura Flynn Hess
Laura Flynn Hess
01:19 31 Dec 21
Diane Davidson
Diane Davidson
19:47 30 Dec 21
Great service highly recommend
Maggie Murphy
Maggie Murphy
18:12 30 Dec 21
Fast quote,faster install we are Very happy.
Allan Alfonso
Allan Alfonso
00:18 30 Dec 21
Kanchanjit Saroya
Kanchanjit Saroya
23:46 28 Dec 21
Ron Tosh
Ron Tosh
18:29 28 Dec 21
ProPacific Marketing
ProPacific Marketing
18:28 28 Dec 21
Travis at Norm's did a fantastic job!
Della Burford
Della Burford
09:39 28 Dec 21
Repaired furnace intake.
ken fely forrest
ken fely forrest
01:37 28 Dec 21
Sharon Koehn
Sharon Koehn
00:23 25 Dec 21
Janet Lynch
Janet Lynch
19:22 24 Dec 21
Alec Chidlow
Alec Chidlow
02:48 24 Dec 21
Kab Lifefirst0307
Kab Lifefirst0307
00:24 24 Dec 21
Barb Toole
Barb Toole
20:56 23 Dec 21
Chris Bragg
Chris Bragg
19:07 23 Dec 21
Don from Norm’s Plumbing was great. Took on our heating issue as if it were his own home. Above and beyond service that was greatly appreciated! Would highly recommend Norm’s because of him.
John Irwin
John Irwin
18:52 23 Dec 21
A ol
McNabb Real Estate Group (Cory McNabb - MREG)
McNabb Real Estate Group (Cory McNabb - MREG)
02:51 23 Dec 21
John Zirke
John Zirke
00:41 23 Dec 21
YAMMYCA
YAMMYCA
00:57 22 Dec 21
KatKrazy 1O1
KatKrazy 1O1
19:12 21 Dec 21
Replaced valve in gas fireplace. Service was great and technician was knowledgeable. Will definitely use Norm’s Mobile Service again
MARY-LOUE Edwards
MARY-LOUE Edwards
17:14 21 Dec 21
So thankful for their speedy response, repairman was friendly and helpful. I will call Norm's for maintenance, as our usual couldn't make time for us during this cold period.
Andrew Johnson
Andrew Johnson
23:48 20 Dec 21
Paulythene Pam
Paulythene Pam
01:01 18 Dec 21
Guaranteed work.
Mary Fields
Mary Fields
23:24 16 Dec 21
Michelle Dennis
Michelle Dennis
21:38 16 Dec 21
vern kemp
vern kemp
20:00 16 Dec 21
David Brusegard
David Brusegard
18:19 16 Dec 21
Excellent service, and personable technician. Will call these folks again.
Matt Robinson
Matt Robinson
18:01 16 Dec 21
Great service , professional technician. However tank had nearly doubled in price in ten years. I guess that’s just life.
Tiffany Nichols
Tiffany Nichols
05:41 16 Dec 21
These guys were awesome! Got the part needed to repair the furnace faster than originally quoted. They were quick and easy. Would recommend Norm's to anyone
Christina Emery
Christina Emery
23:02 15 Dec 21
Darlene Irvine
Darlene Irvine
19:07 15 Dec 21
Elizabeth Monaghan
Elizabeth Monaghan
06:54 15 Dec 21
Alex Dalton
Alex Dalton
18:07 14 Dec 21
Zaida Giron
Zaida Giron
16:37 12 Dec 21
Great service!
Elisa Paoluzzi
Elisa Paoluzzi
19:15 10 Dec 21
Thanks again for coming out to do the annual inspection of our HVAC system.
Irene van Dijk
Irene van Dijk
04:11 10 Dec 21
He repaired a water leak. The copper pipe had two pinhole leaks and water was dripping into the crawl space.
tom mac
tom mac
22:57 09 Dec 21
Very professional and prompt service. Will use again.
Sean Mang
Sean Mang
20:34 09 Dec 21
Ed Poli
Ed Poli
19:58 09 Dec 21
Efficient, competent and courteous service
Drew Clement
Drew Clement
19:31 09 Dec 21
Diana Noesgaard
Diana Noesgaard
05:05 09 Dec 21
After Home Depot stiffed us (showed up to replace our hot water tank, saw that it was a bit complicated and just refused to do the job), we called Norm's. From the first phone call to complete install was under 7 hours. Don was friendly, knowledgeable, and competent. Although it was more expensive than the Home Depot quote, I am happy that we went with a local company who will most likely stand by their work, should there ever be a problem. Highly recommend this company!
Ioannis Salsman
Ioannis Salsman
04:52 09 Dec 21
Kim Hagan
Kim Hagan
23:30 08 Dec 21
Todd was very efficient , professional and kind. He took the time to show me his work and explain some maintenance procedures that will help keep things running smooth. Great experience.
Maya Gaudry
Maya Gaudry
18:29 08 Dec 21
Dean was awesome!! On time, polite, thorough and did a great job cleaning up after the job was finished.
Lantzville Probus
Lantzville Probus
18:17 08 Dec 21
Cam McBeth
Cam McBeth
01:42 08 Dec 21
Linda Myres
Linda Myres
21:18 07 Dec 21
Excellent service. On standby for next toilet replacements and gas fireplace service. Promptfriendly trades people. Highly recommended!
Jacqueline Fournier
Jacqueline Fournier
20:54 06 Dec 21
Bruce Sutherland
Bruce Sutherland
20:56 03 Dec 21
Excellent, professional service at a reasonable price.
Lisa Beens
Lisa Beens
18:08 03 Dec 21
Don Cheshire
Don Cheshire
21:47 01 Dec 21
Prompt, efficient, friendly and priced right.
peter riemann
peter riemann
22:53 30 Nov 21
Loretta Mason
Loretta Mason
22:43 30 Nov 21
Geordana Marie
Geordana Marie
17:57 29 Nov 21
Doug Campbell (Stillworkin2)
Doug Campbell (Stillworkin2)
22:36 27 Nov 21
Called on a Saturday to check malfunctioning furnace. Arrived within 30 minutes and delivered top service - professional, knowledgeable, friendly. Fixed the problem and restored heat, then corrected an issue with our gas fireplace, all within an hour. Great value!
Brian Taje
Brian Taje
00:55 26 Nov 21
My furnace needed some TLC. Not only did it get serviced, I was provided with excellent information about my heating and hot water systems. The professionals from Norm's are conscientious and helpful. Thanks!
Anita Wilson
Anita Wilson
00:30 26 Nov 21
Shirley Phillips
Shirley Phillips
23:24 25 Nov 21
We were without heat, and within the hour the repairman was working on it. Excellent service.
Herma Pennimpede
Herma Pennimpede
20:39 25 Nov 21
servicing fireplace, furnace and hot water heater
Danny McVicar
Danny McVicar
19:44 25 Nov 21
Excellent service
Kev Vincent
Kev Vincent
06:47 25 Nov 21
Daniel Bromage
Daniel Bromage
01:17 25 Nov 21
Jodie Griswold
Jodie Griswold
00:48 25 Nov 21
Norm’s Plumbing has been assisting us with plumbing and ducting in our home we just bought in Nanaimo. Their communication has been excellent, the techs have been on time, friendly, helpful and very accommodating helping us with our project. I highly recommend these guys!!
Laara Dalen
Laara Dalen
22:24 24 Nov 21
I’ve called Norms Plumbing a number of times for small and larger jobs. I will likely call them again. They are professional, prompt and they stand behind their work. Their prices are fair. It’s important to me that they stay in business as warranties are good only if the trade can stay in business.
Howard Bright
Howard Bright
01:36 24 Nov 21
debbie okimaw
debbie okimaw
22:48 23 Nov 21
Nancy Monette
Nancy Monette
20:09 23 Nov 21
Quick responce to service request (same day). Efficient coodination from service request to scheduling service call. Recieved a text message informing "I'm on my way". The job was completed in a short time. He even cleaned the floor before the toilet was installed!I would reccomend Norm's Plumbing enthusiastically to anyone!
david doyle
david doyle
17:51 23 Nov 21
Nanda Gano
Nanda Gano
19:44 22 Nov 21
Excellent service. See you next year
Dawn Rouncville
Dawn Rouncville
19:05 22 Nov 21
Jason Sun
Jason Sun
17:13 21 Nov 21
Very professional service and done the same day I called. I have been using Norm's two times, and all well done. High recommended. Only question is the truck fee? which I don't remember I had been charged last time. But anyway, $30 fee for the fast and qualify job still worth it. Thanks Shawn.
Rich Sloan
Rich Sloan
19:51 20 Nov 21
Tech was polite and professional. He showed up on a weekend for emergency service and our family couldn’t be happier with the service that was provided. 5 stars.
Casey Thomson
Casey Thomson
16:36 20 Nov 21
Magda Jando
Magda Jando
05:49 20 Nov 21
flyfishinmidget
flyfishinmidget
03:32 20 Nov 21
Very efficient
Jennifer VanderSchaaf
Jennifer VanderSchaaf
00:45 20 Nov 21
B&J Menon
B&J Menon
01:02 19 Nov 21
Rod the Technician did an excellent job of identifying problem and getting it done. Very courteous and professional.
Hugh Nelson
Hugh Nelson
22:47 18 Nov 21
Carson from Norm's Plumbing did an awesome job. Showed up when scheduled and had the work done quickly. We are renovating and the tile guys just finished this morning. I thought it would be a better idea to have a plumber reinstall the toilets. I called Norm's this morning and they were able to fit us in!! We have used Norm's in the past and have always had great service at a reasonable price. Thanks!!
Bill Clark
Bill Clark
00:52 18 Nov 21
furnace servicing. furnace has been making weird noises and has not been serviced this year. everything is now happy
Kathy
Kathy
00:10 18 Nov 21
Graham John
Graham John
18:28 17 Nov 21
Dave did a great job installing a utility sink.
Randy Bruce
Randy Bruce
02:59 17 Nov 21
Fast Friendly, informative, very quick and helpful
Brenda Schnell
Brenda Schnell
21:28 16 Nov 21
Polite and professional service with proper safety measures. Installation of my new water heater was quickly done at a reasonable price. I will definitely use this company again.
Heather Bower
Heather Bower
00:48 14 Nov 21
I am amazed and grateful to Norm's for helping me out of a very difficult situation. The week before I was having open heart surgery (end of Sept), my furnace gave up the ghost. I needed a new furnace but because of world wide shortages, it was going to take 4-6 weeks. Norm's went above and beyond to help me. Somehow they were able to find a furnace and arrange 3 trucks to come and install it in one day. They managed to do this shortly after I got home from hospital. I can't thank them enough for their kindness and compassion.
J L
J L
00:32 13 Nov 21
Bonita Evers
Bonita Evers
00:18 13 Nov 21
Huge shout out to David and Norm’s plumbing, service is above and beyond! I highly recommend this company, and will be using them from now on.
snipex
snipex
18:30 12 Nov 21
Celine LIN
Celine LIN
22:12 10 Nov 21
Don is really good technician.Thanks.
Blonde Pixie Designs
Blonde Pixie Designs
18:15 09 Nov 21
Todd was very friendly, knowledgeable and quick! He made my fireplace look like new. Thank you Todd!
Mike Makarenko
Mike Makarenko
21:27 08 Nov 21
Excellent service in repairing our blown hot water tank.
Sandy Neuls
Sandy Neuls
20:53 08 Nov 21
Found the problem right away and fixed the problem right away. Also our appointment was for the following week and they had a cancellation and called us right away. The plumber was excellent and communicated in a way that made me understand the issue completely. Great service!!
ping wu
ping wu
22:04 07 Nov 21
Kyle Graham
Kyle Graham
23:36 06 Nov 21
Had a plumbing issue on a weekend and Carson was able to make it by 15 minutes are making a call. Service was great and we had our water back on fast. Also after trying to get 5 different plumbers Norms was on site before anyone else returned my call. Highly recommended.
Bob Enns
Bob Enns
20:47 05 Nov 21
Keith Maybin
Keith Maybin
01:28 04 Nov 21
Mark Cowans
Mark Cowans
00:28 04 Nov 21
Very professional and knowledgeable. Arrived as scheduled and completed the installations quickly. I appreciated the fact that Don explained exactly how and why I had the faucet and valve issues. This was the first time I had ever used a plumbing service, had I known how great the experience was I never would’ve spent hours trying to do repairs and installations myself.
Terri Meadows
Terri Meadows
21:46 03 Nov 21
Emma Gadsby
Emma Gadsby
00:01 03 Nov 21
paul arkell
paul arkell
22:56 01 Nov 21
The serviceman removed our defective garbarator and unclogged the drain.
Jeff Isfeld
Jeff Isfeld
21:08 01 Nov 21
Graham is a real pro. He suggested a less expensive solution to our problem and got the job done quickly and cleanly. Thanks Graham!
Diane and Rick Rembold
Diane and Rick Rembold
21:07 01 Nov 21
Our hot water tank finally gave up and started leaking. Norm's showed up within two hours, replaced the old tank and hauled it away and all for a very reaasonable price. Great company...
T Fabulous
T Fabulous
20:38 01 Nov 21
Dan Dawes
Dan Dawes
19:18 01 Nov 21
Ajs Oliver
Ajs Oliver
18:06 01 Nov 21
Pat Leary
Pat Leary
17:41 31 Oct 21
Contacted early this morning as heating failure was noted. Responded very quickly and not only fixed the problem but explained clearly what caused it. I would not hesitate in recommending this business. Thank you so much - the heat is appreciated!
Harry Ward
Harry Ward
02:04 31 Oct 21
maggie byrd
maggie byrd
01:31 30 Oct 21
The service tech was very knowledgeable & explained items relating to the system. There was more to it that surpassed my experience level, so I was very glad to receive the the information as the tech proceeded to discover and fix the problems.Thankyou
Shane
Shane
21:39 29 Oct 21
Steven Christie
Steven Christie
19:04 29 Oct 21
Devon and Hammish did a excellent job replacing old furnace oil tank with a new one. Courteous, friendly and prompt. Very pleased with their workmanship.
Erin Kelly
Erin Kelly
00:56 29 Oct 21
Ginny Minions
Ginny Minions
20:46 28 Oct 21
rednan barnes
rednan barnes
17:32 28 Oct 21
Did a great job and sent a report explaining how everything went with the service
Allison McFadyen
Allison McFadyen
15:56 28 Oct 21
My bathroom sink was clogged.....Not only did the gentlemen show up right on time and fix the issue better then I ever expected, he also gave us some advice about my washing machine I was struggling with. This company is trustworthy, honest and reliable!Thank you for your help!
Tamare White-Wolf
Tamare White-Wolf
12:47 28 Oct 21
Mike Whately
Mike Whately
02:02 28 Oct 21
Required help to replace an old toilet seat. Called Norms, was told to expect a plumber within 2 hours. Plumber arrived in less than 2 hours, fixed the seat (15 minutes at most), and asked if he could do anything else. This is the second call to Norms this month, on both occasions the plumber arrived within 2 hours and had fixed the problem quickly and expertly. Great service - I shall continue to call on Norms Plumbing for all my plumbing needs, unquestionably.
Leah Becker
Leah Becker
01:57 28 Oct 21
kittykat7373
kittykat7373
23:03 27 Oct 21
Spoke to Dave about a clogged toilet. He advised on not using certain toilet paper and that our plunger was not a good one. I scheduled an appointment but went out to get a new plunger and low and behold it worked! This could have been easy money for them but Dave was very kind, honest and informative! Will definitely be using Norms Plumbing for all my plumbing needs!
Judy Devereaux
Judy Devereaux
23:00 27 Oct 21
Tim Schmidt
Tim Schmidt
20:45 27 Oct 21
Steven Dunn-eXp Realty
Steven Dunn-eXp Realty
20:16 27 Oct 21
I’m a Realtor in Nanaimo and the only company I call for my plumbing and heating is Norms. They have always been professional, fast and do an incredible job. Not only do I used them but I recommend them to my clients.
Christina Tomljenovic
Christina Tomljenovic
18:49 27 Oct 21
Cleo Smith
Cleo Smith
02:35 27 Oct 21
Ellen Riches
Ellen Riches
01:53 27 Oct 21
Travis Lowe
Travis Lowe
00:17 27 Oct 21
Just moved to the area and first time using them and they were great to deal with. Helped us out to an issue and were great at explaining the scope of work and all options for the repair.
Beak Irwin
Beak Irwin
20:28 26 Oct 21
Sharon Styve
Sharon Styve
18:57 26 Oct 21
308 HillcrestAve
308 HillcrestAve
23:16 24 Oct 21
We have had to use Norm's Plumbing a couple of times since purchasing our property in Nanaimo. They have been prompt, diligent, collaborative in finding the source of the leak and flexible with our schedule with tenants. We believe we have a trusted partner in getting our issues resolved there and highly recommend them.
Whisper Farm Kehoe
Whisper Farm Kehoe
19:33 23 Oct 21
Jerome Van De Ligt
Jerome Van De Ligt
14:57 23 Oct 21
Benjamin Hazlehurst
Benjamin Hazlehurst
04:48 23 Oct 21
I booked a furnace series with Norms and Rod was excellent, very friendly and informative. He explained everything he was doing and offered tips and advice for running the unit and the best ways to utilize it. The service was efficient and the price was perfect. Thanks Rod and Norms
Kerri Keller
Kerri Keller
18:55 22 Oct 21
Great service! They returned my call for service promptly and let me know when they could come, with a time window. On the day of the service, Keegan called & let me know he was on his way. He swapped out my gas range & dishwasher. It was pleasure to deal him, great employee!I have already booked another call to install a new gas line in my rental house.
Robin Johnston
Robin Johnston
17:48 22 Oct 21
These guys are the best ever. Please send Don tomorrowCarson was super great. Give him a raise.
Jan Boxall
Jan Boxall
01:05 22 Oct 21
Rod was amazing. He spent 2 hours with us explaining heat pumps, showing us how to do regular maintenance and showed us how to maximize energy efficiency by exposing return vents, using fans and thermostat settings. He efficiently sorted out getting the parts we need. We have never had a heat pump before and lived in a different climate, he explained everything very clearly and now it all makes sense. The service was perfect.
Mary Curtis
Mary Curtis
00:21 22 Oct 21
Lynette Harper
Lynette Harper
19:54 21 Oct 21
Dale Werezak
Dale Werezak
18:20 21 Oct 21
Rod was very professional inspecting the heat pump and furnace and provided an update on the operation on both.
Michelle Hawryluk
Michelle Hawryluk
17:43 21 Oct 21
Arlene Mcculloch
Arlene Mcculloch
21:58 20 Oct 21
Installed new hot water tank. Technician was extremely careful, clean worker . Thank you for good serviceWould recommend this company
Robert Zhang
Robert Zhang
17:44 20 Oct 21
there are many nice people in this company.I am very satisfied with their heating systerm intallment several day ago.(服务很好,非常认真,收费也很公道,值得推荐)
Mark Charke
Mark Charke
23:38 19 Oct 21
Norm's staff was really helpful, starting with the removal of the old oil tank which wasn't up to code and finishing with the installation of a high efficiency furnace. They had to work around a few problems, such as where to run the gas line through the house and solved it without issue. They even installed an extra vent for no charge, a small extra but it's going to save me a heating headache later.
Jennifer Mcneil
Jennifer Mcneil
20:49 19 Oct 21
Fast and timely response. Very friendly and professional.
KDelDel
KDelDel
20:21 19 Oct 21
hired this company multiple times in the past year and they are just SO great ! highly recommend
Vera Read
Vera Read
18:29 19 Oct 21
Rosie Kingsnorth
Rosie Kingsnorth
17:36 19 Oct 21
Cleaned and checked out gas fireplace
Lyne Marshall
Lyne Marshall
03:09 19 Oct 21
Todd Wilson was on time, professional, and very informative. Explaining everything he was doing and suggesting things I had no idea about. Thank you so much for helping me with my problems and fixing them professionally.
Accounting Company
Accounting Company
18:29 18 Oct 21
Norm has been fixed the heater for rental property. They are reliable and responsible supplier we can trust
Catherine Brezden
Catherine Brezden
17:12 16 Oct 21
M&M
M&M
03:12 16 Oct 21
Rod was efficient, knowledgeable, and informative. He quickly diagnosed the issue and replaced the necessary parts. Very personable and professional. Thanks so much!
Catherine O'Donovan
Catherine O'Donovan
22:29 15 Oct 21
Trebor Y
Trebor Y
22:17 15 Oct 21
Marlene Toivonen
Marlene Toivonen
17:05 15 Oct 21
Graham was fabulous. Thanks again for great service and giving me peace of mind. I am very grateful.
Leslie Raines
Leslie Raines
05:30 15 Oct 21
Eric Mc
Eric Mc
17:26 14 Oct 21
Trish Briggs
Trish Briggs
17:02 14 Oct 21
This is not the first time I have used Norm's plumbing and they are excellent to work with. they are very prompt and efficient and have always fixed our problem the day they have looked at it. I will continue to use them and highly recommend them for those that haven't!!
Norene Cragg
Norene Cragg
21:11 13 Oct 21
Excellent service
Yvette Lord
Yvette Lord
19:24 12 Oct 21
Excellent service all around.
Tim Olson
Tim Olson
18:08 12 Oct 21
Colleen Critoph
Colleen Critoph
16:10 10 Oct 21
K Luk-Ann
K Luk-Ann
23:45 09 Oct 21
Dominic Ball
Dominic Ball
21:33 08 Oct 21
I’ve used Norms service on a rental property and my own home. They have always been there when I needed them. They’ve only ever charged me for the task at hand and seem to always offer advice on how to maintain/make my appliances last longer. Which helps me save $
Pavlo Klepka
Pavlo Klepka
23:59 07 Oct 21
Tina Elluk
Tina Elluk
18:48 07 Oct 21
Serviced our Home Furnace, very very respectful & honest, we were so so thankful for your service!! Thank you Norm's Plumbing & Heating!! We have Heat!! Also thank you Dennis Pasil, you dis a great great job!!
Ian Rennie
Ian Rennie
16:03 06 Oct 21
Don serviced our boiler.He was on time , efficient and professional .We definitely recommend Norms Plumbing.
Colleen Evans
Colleen Evans
23:59 05 Oct 21
Tracy Corbett
Tracy Corbett
20:52 05 Oct 21
The service was prompt and efficient. Dennis took the time to explain everything and did a very thorough job. I would highly recommend this company.
Dave Grafton
Dave Grafton
18:58 05 Oct 21
Outstanding work done efficiently and on time!
Jocelyn Nelson
Jocelyn Nelson
19:31 22 Sep 21
Adrian Carotenuto
Adrian Carotenuto
18:39 22 Sep 21
Gerry Galey
Gerry Galey
22:46 21 Sep 21
Sarah Mabbott
Sarah Mabbott
13:41 21 Sep 21
Fantastic service when my hot water heater quit. Available immediately by phone and at my home within 2 hours. Installed within an hour. Barely noticed I had no hot water! Very professional and safe considering the covid-19 pandemic. Strongly recommended!
jeff vandenberg
jeff vandenberg
03:41 21 Sep 21
Cathy veganonthego
Cathy veganonthego
00:10 21 Sep 21
Norm’s came over on very short notice. Super professional. Great job.
Megan Hannon
Megan Hannon
21:47 20 Sep 21
Diana Southey
Diana Southey
01:36 19 Sep 21
Very good service, friendly and helpful. My only complaint is the cost was higher than anticipated. Almost $50 just to have a sticker for the oven to indicate it was installed by a certified gas installer.
Jill Ryan
Jill Ryan
01:39 17 Sep 21
Graham was fast efficient would definitely use this company again & recommend them to friends & family. Thanks for the quick service!
Diane Bennett
Diane Bennett
06:27 16 Sep 21
The technition was able to fit us in on the day that we called and in a very short time diagnosed the problem, replaced a part and relit our furnace pilot light. It's nice to know that we will have heat when we need it soon. Thanks.
Dar c
Dar c
01:41 16 Sep 21
C Bridden
C Bridden
18:13 15 Sep 21
Tod is another of the great professionals working for Norm's.
Sheri in Ladysmith
Sheri in Ladysmith
23:02 14 Sep 21
I had my water tank replaced, and my electric furnace filter replaced....the whole thing only took 1-1/2 hours. I wouldn't hesitate to recommend Travis .... he knows his stuff and is very easy to talk to. Thanks Norm's for great service! 😀
Sheri Lukawesky
Sheri Lukawesky
23:49 13 Sep 21
Great company! Great customer service! Responds promptly and does quality and trustworthy work.
Tammy Wilcox
Tammy Wilcox
23:01 10 Sep 21
Kurt Stefanek
Kurt Stefanek
22:06 10 Sep 21
Excellent job.
Carol Bertram
Carol Bertram
21:36 10 Sep 21
Highly recommend Norm's plumbing. Excellent customer service with prompt call back and I was given same day service. Competitive rates and Javis was prompt and efficient. Thank you to Norm's plumbing for taking care of our problem.👍
Carlos Acosta
Carlos Acosta
19:17 10 Sep 21
jacqueline joosten
jacqueline joosten
19:09 10 Sep 21
Quick, efficient and very clean hot water tank replacement
Heather King
Heather King
03:07 10 Sep 21
Happy with heating system
brenda servis
brenda servis
22:20 08 Sep 21
They are fantastic .They were able to work around my schedule and came the same day I called . Professional and accommodating with fair rates .I would highly recommend this company for any plumbing issues.
Kim Clark
Kim Clark
22:24 07 Sep 21
ashley fulcher
ashley fulcher
21:09 05 Sep 21
(late review, sorry!) Norms plumbing and heating is such a good company with good values. They work hard and ensure that you are satisfied.. they go above and beyond ! Thank you!!
Asif Hassan
Asif Hassan
20:29 05 Sep 21
Dave and his plumbers are professional and prompt in response. I had main water line break. Dave provided good advice not to dig inside the house and install new lines. I would use their service again.
Ed Scott
Ed Scott
03:42 02 Sep 21
Ryan Williams
Ryan Williams
00:03 02 Sep 21
vince isaacson
vince isaacson
22:19 01 Sep 21
Sunny Parsons
Sunny Parsons
23:42 30 Aug 21
phil foto
phil foto
17:33 30 Aug 21
Susan Cook
Susan Cook
21:55 27 Aug 21
Rob inspected our heat pump system. He also confirmed that our hot water heater was leaking. Travis arrived soon after and replaced the leaking hot water tank. Same day service. Both technicians were very professional and courteous.
Linda Hookham
Linda Hookham
19:26 27 Aug 21
Toilet installation.
Eljay Micks
Eljay Micks
19:21 27 Aug 21
Quick response, friendly service.
David Hall
David Hall
02:45 27 Aug 21
Fantastic service. Great pro who installed our cooktop.
Linda Lima
Linda Lima
20:11 26 Aug 21
ffriendly, knowledgeable and fast
Leigh Hannah
Leigh Hannah
19:38 25 Aug 21
We have used Norms Mobile for years to service our heat pump, install water heater, etc. They are a great company!
Angela Kelter
Angela Kelter
23:24 24 Aug 21
Thanks!!
Bernie Lehmann
Bernie Lehmann
19:46 24 Aug 21
Our plumbing system started making a terrible howling noise every time a toilet was flushed. I called Norm's to arrange for a repair. A service manager called me back, explained how to fix it, and gave me an on the spot estimate in case the DIY approach did not work. Tried it and it worked. I am completely amazed how helpful and honest these people are. I am pleased to recommend their service without reservation.
Marc Grondin
Marc Grondin
19:40 24 Aug 21
Frank E. Lancaster
Frank E. Lancaster
19:20 24 Aug 21
Krista Watts
Krista Watts
02:04 24 Aug 21
Braeden,Dean one other guy I didn't get his namewere very helpful and knowledgable
Bill Eubank
Bill Eubank
01:46 24 Aug 21
99masterhunter
99masterhunter
20:31 20 Aug 21
Dale Clozza
Dale Clozza
03:57 20 Aug 21
I called at 9:30 pm.Yes sir what's your problem sir.My hot water tank is shot.DO YOU NEED HELP NOW?No it can wait till morning.I,ll have a call first thing in morning.8:09 - Morning. Sir your tank is gone?Yes - 40 gal - gas.THEY will be there at 9:15.HERE at 9:23 . Out at 11:15Clean and great work done.

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