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Heat Pumps

New Installations, Service & Repair

Quality Products

If you need help with heat pumps in Nanaimo, contact the technicians at plumbing and heating We have over 45 years’ experience repairing a myriad of HVAC appliances and are Nanaimo’s heat pump specialists. You can trust our licensed and experienced journeymen to fix your pump and make your home comfortable again before you know it.

We install the latest products and focus on energy efficient, eco-friendly heat pumps. Our licensed HVAC specialist will closely evaluate your needs and match a product that works for you.

Service & Repair

Don’t let your faulty heat pump frustrate you. When your heating system fails, Nanaimo’s heat pump specialists will come to your rescue. We can work on a variety of heat pumps, including residential and commercial systems. Our heat pump services extend to the following:

  • New installations
  • Repairs
  • Servicing and maintenance

Our services don’t come with any hidden fees, and we’ll put your mind at rest with our hassle-free workmanship. After we repair or replace your heat pump, you shouldn’t have to worry about repairs or installations for years to come. Ask us about the guarantee we include with each service.


What our clients say about us

Absolutely fantastic service. The staff was knowledgeable, efficient, polite and respectful of our home and things. They removed our old oil furnace and replaced it with a new gas furnace in one day. Erin, in the office, walked me through the process to get the prequalification code for the FortisBC grant and even completed the forms for us…all we had to do was sign it and mail it. I highly recommend Norm’s

Karen Warwick.


Emergency 24-Hour Service:

Billing Inquiries:

Please include your phone number in your email for a prompt response.

Today was my third time using Norms and I have to say I have had extremely great interactions with this company. Dave came out today as we are looking at switching to natural gas at our house and our potential new house. Dave was incredibly knowledgeable, straightforward, honest and not pushy. Honestly, when it comes to plumbing and heating services, you get what you pay for! Can’t thank Dave and his team for always being reliable, punctual and most of all, being honest and providing outstanding work.

T. Wilhelm


All our work is guaranteed and covered under our no-hassle warranty. We offer competitive rates and no hidden costs.