HVAC Plans

Service & Repair

HVAC System Service

Norms Plumbing and Heating is Nanaimo’s best furnace and heat pump service team. We have the experience, knowledge, and expertise to service, repair, or replace your HVAC equipment. We service almost all makes and models, and we can most likely be there that day!


Rod paid a visit to the house for a long over due service for the gas furnace, heat pump, hot water tank, and gas fireplace. His outstanding knowledge and no nonsense approach had everything done in record time. I would highly recommend Norm’s to anyone needing plumbing or gas work. With out a doubt, these gents have my loyalty. Thank you again gentlemen!

Furnace Service Breakdown

A furnace service annually to ensure its proper function is integral to keep its lifespan. When we come to service your furnace, we will do the following:

  1. Check the ignition to ensure its proper function
  2. The operation of the safety limit controls
  3. Thermostat
  4. Blower
  5. Pressure switches
  6. Checking the air filter
  7. Gas leak test
  8. And general operation

Heat Pump Service Breakdown

Just like your furnace, your heat pump also needs an annual service. During our visit we will check multiple working parts of your heat pump to ensure its proper function.

  1. Air Filter on indoor unit
  2. Refrigerant pressure
  3. Motor Amperage
  4. Compressor Amperage
  5. Thermostat
  6. Safety control test
  7. Capacitors
  8. Electrical components
  9. Indoor coil
  10. General operation

Fireplace & Other Sources of Heat / Cooling

If you have a gas fireplace, ductless heat pump, or an oil furnace, don’t worry, we can service your equipment too.

BC Safety Authority Recommendations

BC Safety Authority advises homeowners that all gas fired appliances require regular maintenance to operate efficiently and safely. Annual servicing recommended – Have all home heating devices regardless of fuel type, serviced annually to prevent fires and carbon monoxide poisoning which can cause death. Your furnace needs to be checked at least once every year to ensure that it is in proper functioning condition. In fact, furnace manufacturers themselves recommend annual inspections as well as maintenance by a technician. In addition, their warranty terms are clear about damage that is caused by improper maintenance.

Why Norm’s Plumbing & Heating?

Norm’s Plumbing and Heating is family owned and operated, with 3 generations involved. We have been in Nanaimo for 52 years and strive to achieve a high level of customer satisfaction, no matter the job type. Our specialty is combining old fashioned know how with todays technology, meaning you get excellent products and service form a company that genuinely cares about their customers and their needs. We will never pressure you into something you don’t need, your needs come first.

Norm's Team


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Today was my third time using Norms and I have to say I have had extremely great interactions with this company. Dave came out today as we are looking at switching to natural gas at our house and our potential new house. Dave was incredibly knowledgeable, straightforward, honest and not pushy. Honestly, when it comes to plumbing and heating services, you get what you pay for! Can’t thank Dave and his team for always being reliable, punctual and most of all, being honest and providing outstanding work.