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Nanoose Bay heat pump service
Heat pump service and repair in Nanoose Bay
Yearly maintenance and repairs that keep a Nanoose Bay heat pump heating in winter and cooling in summer.
Heat pumps in Nanoose Bay
Who services heat pumps in Nanoose Bay?
Norm's does. Nanoose Bay is part of our Oceanside service area with Parksville, Qualicum Beach, Errington and Coombs. We do preventative maintenance and repairs on the system you already have, and install new ones when it's time. We work on ducted and ductless heat pumps of any brand. Norm's is a Bryant Factory Authorized dealer and 2x Bryant Medal of Excellence winner, and we've been heating and cooling Mid-Island homes since 1971.
Book a technician if you notice
- Weak airflow from the vents
- Lukewarm air when it should be heating or cooling
- Ice that won't clear after a defrost
- Grinding, squealing or a clunk at start-up
- A breaker that keeps tripping
Some winter frost is normal. A unit that stays iced over should be shut off and checked.
Call 250-753-3641How it works
How a service call works.
- Call or send the form
We answer 24/7 and we give you a time for Nanoose Bay.
- Inspect
The technician checks the system and tests it in heating and cooling.
- Explain
You hear what we found and what any repair costs before we start.
- Fix and test
We repair it, test it again and keep the outdoor unit clear before we leave.
Tune-up timing
When should I book a heat pump tune-up in Nanoose Bay?
In March or April, before the cooling season, or in September, before the heating season. A heat pump that has sat in mild weather often shows a problem the first time it switches over to cooling for a hot spell, or to heating for the first cold night. A tune-up before each switch catches a dirty coil or a weak part while the weather is still easy, and gets you a wider choice of times.
Cooling problems
My Nanoose Bay heat pump runs but won't cool. What now?
Turn it off and book a visit. A dirty coil, low refrigerant from a leak, or a failing fan or compressor are the usual causes, and oily spots on the fittings can point to a refrigerant leak. Running it harder won't fix any of those, and it can make a small fault bigger. A technician finds the cause and prices the repair before doing it.
Preventative maintenance
What does a heat pump tune-up cover?
It catches small problems before they turn into a breakdown, keeps the system efficient and protects your warranty. Technical Safety BC recommends yearly servicing, and many warranties need proof of it. Our HVAC membership plans, from $19.99 a month, include the tune-up and priority care.
A tune-up looks at
- Filters and airflow
- The outdoor coil and fan
- Line set, fittings and insulation
- Condensate drain
- Controls and thermostat
- Heating and cooling temperature test
Honest advice
Should I repair or replace my heat pump in Nanoose Bay?
Repair it if it's fairly young and one part has failed. That's the better value, and it's what we'll recommend. A tune-up won't rescue a system at the end of its life, though. Consider replacement when the heat pump is 12 or more years old, repairs keep coming, or it runs on R-22, which is no longer made. If you replace, our rebate team checks CleanBC and FortisBC programs first, and a dual fuel system can pair the new heat pump with a gas furnace backup.
Google reviews
What customers say about our heat pump work
Rod was excellent at repairing our Heatpump especially in this extreme heat. Very professional and Awesome knowledge with these systems. Norm's has always been there for our needs. Many Thanks !!!!
Norm's installed a ducted heat pump, a ductless heat pump, an electric furnace, and an air purifier. They were on time and did great work. Their employees are personable and polite.
FAQ
Your questions, answered
Do you service Nanoose Bay after hours?
Yes. Call 250-753-3641 any hour and a person answers. We'll give you a time when you call.
Do you work on ductless heat pumps?
Yes. One outdoor unit can run 1 to 5 indoor heads, and we service the outdoor unit and every head.
How do I keep my heat pump running well between visits?
Keep about 60 cm clear around the outdoor unit, keep leaves off the top and change filters on schedule.
Do you install new heat pumps in Nanoose Bay too?
Yes. We install ducted, ductless and dual fuel systems, with the rebate paperwork handled.
Do you do plumbing in Nanoose Bay?
Yes. Hot water tanks, drains, water lines and emergency plumbing across Oceanside.
Related services
Ready when you are
Keep your Nanoose Bay heat pump running.
We answer 24/7. Prefer email? Send the form and we'll get back to you during business hours.
250-753-3641