Fast forward about 12 years, Orville had his son-in-law, Dave, working for him to help grow the business and learn the trade for himself. Norm’s Plumbing and Heating took off; they grew a loyal customer base which valued the great customer service that Norm’s offered.
Though the economy slowed down, Norm’s still managed to keep Orville, Dave, and another plumber busy working hard. Through thick and thin, Norm’s managed to stay afloat, always living by the same principle that got them through the rough times- great customer service.
Now, three of Dave’s sons, two of whom are licensed plumbers and gas fitters, and the other who graduated which a bachelor’s Degree in business, are continuing on with the family business.
Growing up in Nanaimo, they learned to appreciate the simplicity of the city, and have high hopes to carry the “Norm’s” legacy for many years to come.
From Our family to yours, Norm’s wants to thank Nanaimo for its continued support.
With 12 service trucks and our team of certified, licensed journeymen, we offer a same day response (often within an hour!) to both commercial and residential customers at competitive rates. We are a bonded company that carries pollution liability insurance, and all our work is guaranteed. If you’d like to learn more, or if you’re ready to get started with your free estimate on our services, contact us today.