Plumbing & HVAC in Nanaimo, BC

Large enough to serve you, small enough to care.

What We Do

The Norm’s staff is more than plumbing and heating specialists. We are problem solvers. We concentrate on creating a safe and efficient space for your family or business. We also turn disasters into pleasures and provide economical solutions in a time frame you can appreciate. We save our customers money through innovative products and expertise. We get happiness by providing peace of mind and knowing your home is running efficiently, effectively, and safely.

Bryant Factory Authorized Dealer

Being a Bryant Factory Authorized Dealer isn’t just about a title. It’s about embracing the fact that success demands a steadfast commitment to quality products and service, an unwavering dedication to customer satisfaction, and a demonstration of the highest level of performance.



So, in total, new natural gas customers may qualify for up to $2,700 in rebates!


Warranties are also available for some brands, including:


Customer Reviews

What our clients say

Called on norm's for a gas hot water tank. They returned my call with in 5 min. I had a new tank with in an hour and half from my first call. Highly recommended for quality service!
Debbie Richards
Debbie Richards
02:31 19 Jun 20
We kept putting off having the water tank replaced. Then we had no choice as it started leaking. We asked for recommendations on Facebook and Norm's Plumbing came out on top. They explained the process of replacing the tank along with a quote, checking with friends the quote was good. The day of the job, they turned up and quickly replaced the tank, taking away the old one and ensuring the house was nice and clean as they left. Malcolm was always smiling and extremely helpful, even showed us how to turn off the water should we ever get a leak elsewhere in the house.
Paul Friend
Paul Friend
21:37 17 Jun 20
Quick reply for service. Personable plumber. Very nice job.
Madeline Crane
Madeline Crane
01:17 11 Jun 20
Norms installed a new heat pump and was done in a timely manner and they were professional! I'd recommend them for your heating and plumbing needs
Cam Shiell
Cam Shiell
15:01 30 May 20
Hot water tank dying. Showed up same day to replace. Thank you for such great service.
Gayle Armishaw
Gayle Armishaw
22:24 29 May 20


All our work is guaranteed and covered under our no-hassle warranty. We offer competitive rates and no hidden costs.