Plumbing & HVAC in Nanaimo, BC

Large enough to serve you, small enough to care.

What We Do

The Norm’s staff is more than plumbing and heating specialists. We are problem solvers. We concentrate on creating a safe and efficient space for your family or business. We also turn disasters into pleasures and provide economical solutions in a time frame you can appreciate. We save our customers money through innovative products and expertise. We get happiness by providing peace of mind and knowing your home is running efficiently, effectively, and safely.

Bryant Factory Authorized Dealer

Being a Bryant Factory Authorized Dealer isn’t just about a title. It’s about embracing the fact that success demands a steadfast commitment to quality products and service, an unwavering dedication to customer satisfaction, and a demonstration of the highest level of performance.



So, in total, new natural gas customers may qualify for up to $2,700 in rebates!


Warranties are also available for some brands, including:


Customer Reviews

What our clients say

Dave from Norms Plumbing and Heating is awesome! My garburator quit working and he helped me fix it over the phone. No Charge! It doesn't get better then that. Thank you! Norm's did a great job of replacing my hot water tank in the past as well. Fast and courteous.
Brenda Frew
Brenda Frew
22:38 07 Jul 20
A great quote/recommendation and excellent service for a ductless heat pump. The install was really well coordinated, efficient and professional. Thanks!
Sandra Atkinson
Sandra Atkinson
18:47 07 Jul 20
Fantastic service when my hot water heater quit. Available immediately by phone and at my home within 2 hours. Installed within an hour. Barely noticed I had no hot water! Very professional and safe considering the covid-19 pandemic. Strongly recommended!
Sarah Mabbott
Sarah Mabbott
18:58 02 Jul 20
Called on norm's for a gas hot water tank. They returned my call with in 5 min. I had a new tank with in an hour and half from my first call. Highly recommended for quality service!
Debbie Richards
Debbie Richards
02:31 19 Jun 20
We kept putting off having the water tank replaced. Then we had no choice as it started leaking. We asked for recommendations on Facebook and Norm's Plumbing came out on top. They explained the process of replacing the tank along with a quote, checking with friends the quote was good. The day of the job, they turned up and quickly replaced the tank, taking away the old one and ensuring the house was nice and clean as they left. Malcolm was always smiling and extremely helpful, even showed us how to turn off the water should we ever get a leak elsewhere in the house.
Paul Friend
Paul Friend
21:37 17 Jun 20


All our work is guaranteed and covered under our no-hassle warranty. We offer competitive rates and no hidden costs.