Plumbing & HVAC in Nanaimo, BC

Large enough to serve you, small enough to care.

What We Do

The Norm’s staff is more than plumbing and heating specialists. We are problem solvers. We concentrate on creating a safe and efficient space for your family or business. We also turn disasters into pleasures and provide economical solutions in a time frame you can appreciate. We save our customers money through innovative products and expertise. We get happiness by providing peace of mind and knowing your home is running efficiently, effectively, and safely.

Bryant Factory Authorized Dealer

Being a Bryant Factory Authorized Dealer isn’t just about a title. It’s about embracing the fact that success demands a steadfast commitment to quality products and service, an unwavering dedication to customer satisfaction, and a demonstration of the highest level of performance.



So, in total, new natural gas customers may qualify for up to $2,700 in rebates!


Warranties are also available for some brands, including:


Customer Reviews

What our clients say

Martin Ridgway
Martin Ridgway
06:13 15 Jan 20
Quick to respond, quick to repair. Their serviceman Rod was excellent. Highly recommend.
Darren Keltie
Darren Keltie
20:18 14 Jan 20
Had a leaky toilet valve with a damaged pipe that needed to be replaced. Fast and courteous. Was here in less than an hour. Friendly fella. Not to shabby, would recommend for sure.
Randy Shand
Randy Shand
23:57 03 Jan 20
I needed a toilet replaced as well as a new garbage disposal. Matt came over and did a top notch professional job on both items. He helped me out with another minor but strange repair. He was professional, and I could tell he cared about doing a good job. Thanks for your professional service and reasonable price. I will usr Norm's again, and I will definitely be asking for Matt
Doug Gee
Doug Gee
22:42 24 Dec 19
Norm’s installed both a wall direct vent furnace and on-demand hot water tank in my home about a year ago. I have tracked my bills to determine the savings, which have been a reduction in my hydro bill of about 70 per cent. Both the furnace and hot water tank use natural gas. My gas bills, even last winter, averaged less than $100 a month. The furnace, which is small, heats an almost 1,900 square foot house. Norm’s staff were professional, friendly, and helped greatly with the Fortis B.C. rebate program. Their prices were also competitive.
Randy Hardisty
Randy Hardisty
21:35 18 Dec 19


All our work is guaranteed and covered under our no-hassle warranty. We offer competitive rates and no hidden costs.