New Installations, Service & Repair

Quality Products

We pride ourselves on installing quality products for our neighbours in Nanaimo. Providing you products such as:


If you don’t see one of the brands you trust listed above, contact us to discuss your needs and find the right product for your space.

Furnace Installations

Our goal when installing or fixing a furnace is simple: Get the family heat. Whether its late at night or a normal day, you can trust that Norm’s will be there. Over the years we have built a reputation for providing comfortable, affordable heat to your family. We have over 45 years of experience and hold a strong team of licensed gas and oil furnace installers ready to meet your demands.

We specialize in natural gas furnace installations, but we don’t stop there. We also have the knowledge and expertise to install oil and electric furnaces if gas isn’t an option for you. We also work closely with FortisBC to convert you from oil to gas, and have the latest information on qualifying FortisBC grants available.

Going for an energy efficient gas furnace? Good idea! We have up-to-date knowledge on the latest products and their energy efficiency ratings. Contact us today for a free quote and home evaluation to discuss your options.

Furnace Repairs

Norm’s Plumbing and Heating is Nanaimo’s best furnace repair company. Our skilled team will diagnose the problem, present you options, and do whats best for you. We have the knowledge to fix and service your old oil furnace or gas furnace.  We offer a no hassle guarantee, and on most cases will be there on the same day for your emergency to get you heat. We integrate our old fashioned know-how with today’s technology. Our staff is also trained in safely removing your oil tank if you are switching from oil to gas.

If your furnace has stopped working or needs a service, contact us today

Furnace Thermostat


What our clients say about us

Absolutely fantastic service. The staff was knowledgeable, efficient, polite and respectful of our home and things. They removed our old oil furnace and replaced it with a new gas furnace in one day. Erin, in the office, walked me through the process to get the prequalification code for the FortisBC grant and even completed the forms for us…all we had to do was sign it and mail it. I highly recommend Norm’s

Karen Warwick.


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Today was my third time using Norms and I have to say I have had extremely great interactions with this company. Dave came out today as we are looking at switching to natural gas at our house and our potential new house. Dave was incredibly knowledgeable, straightforward, honest and not pushy. Honestly, when it comes to plumbing and heating services, you get what you pay for! Can’t thank Dave and his team for always being reliable, punctual and most of all, being honest and providing outstanding work.

T. Wilhelm


All our work is guaranteed and covered under our no-hassle warranty. We offer competitive rates and no hidden costs.