Meet the team

Carson Rush

Owner, Journeyman Plumber and Gas Fitter · 22 years experience

1. What’s your name and job title at Norm’s
   Carson Rush - President. Years in the Trade: Since 2006 (I was helping my dad and grandpa since I could hold a flashlight)
2. What inspired you to get into plumbing and HVAC?
   I originally wanted to become a pediatrician because of my own health challenges growing up. But once I started working at Norm’s, I realized we’re also in the business of helping people. Every day, we solve problems and make lives better, whether it’s giving someone hot water, fixing a flood, or bringing heating and cooling back to a home. That feeling of helping people in need fulfilled my passion and gave me purpose.
3. What do you enjoy most about your job?
   Working with my family. I get to work alongside my brothers, father, and wife. I also consider every person here at Norm’s part of my family. That sense of teamwork and belonging is by far the best part of what I do.
4. What are you most proud of in your career?
   Two things: starting three amazing donation programs to give back to the community, and winning international awards that recognize our team’s hard work and dedication.
5. What’s your approach when working in a customer’s home?
   It’s been a while since I’ve been on the tools, but I’ve always treated every home as if it were my grandmother’s. Do the repair right so it lasts a lifetime, and leave the place spotless like you were never there.
6. What do you like to do outside of work?
   Most of my time outside of work revolves around my wife and two kids (ages 5 and 2). We love exploring local trails, camping, swimming, and traveling together. I’ve also picked up golf recently so we’ll see if that sticks!
7. Fun fact:
   I recently found out I’m not allergic to almonds after avoiding all nuts my whole life… and I’m absolutely terrified of heights!