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Nanoose Bay emergency plumbing
Emergency plumber for Nanoose Bay, 24/7
Nights, weekends and holidays: we answer and a plumber is always on call.
Emergency plumbing in Nanoose Bay
Who do I call for a plumbing emergency in Nanoose Bay?
Call Norm's at 250-753-3641. Shut off the main water valve first if you can. The first job is stopping the water. The repair is explained and priced after that. The Nanoose Bay plan area is bounded by the District of Lantzville and the City of Parksville and includes the Fairwinds, Schooner Cove and Red Gap areas. Nanoose Bay falls under the Regional District of Nanaimo, Electoral Area E. Our crews work in Nanoose Bay and nearby Lantzville and Parksville. We work out of our shop at 1940 Boxwood Road in Nanaimo.
While you wait for the plumber
- Stop flushing a toilet that's backing up
- Turn off power to an electric tank that's leaking
- Move valuables away from the water
- Shut the cold supply valve on a leaking tank
Not sure where the main valve is? Tell us on the phone and we'll help you find it.
Call 250-753-3641How it works
From the first call to dry.
- Answer
A person, not a machine, every hour.
- Dispatch
We give you a time and send a licensed plumber.
- Make safe
Water off, damage stopped.
- Repair, priced
You decide on the repair once you know the price.
Sewer backups
My drain is backing up. Is that an emergency?
Yes, if sewage is coming up. Stop running water and stop flushing, so you don't add to it. We clear the line, then use a camera if the cause isn't obvious, so roots or a broken pipe get fixed properly.
Water and sewer
Is your Nanoose Bay home on well water or septic?
It's common here. Groundwater is the main water source in Nanoose Bay, through individual wells, private water utilities and community water systems, including the RDN Nanoose Bay Peninsula water service area, which is topped up with Englishman River water. Septic systems are the most common wastewater method; the Fairwinds area is on RDN community sewer. Rural homes on a well have no street shut-off, so the valve inside the house is what stops a leak. Tell us on the phone if you can't find it.
Regional District of Nanaimo, Electoral Area E water and sewer
Gas smell
What if I smell gas?
Leave the house first. From outside, call FortisBC at 1-800-663-9911. When FortisBC has made it safe, Norm's gas fitters can do the repair, under licence LGA000404.
Permits
Do I need a permit for emergency repairs in Nanoose Bay?
It depends on the job, and in Nanoose Bay the local rules come from the Regional District of Nanaimo, Electoral Area E. The RDN Building Regulations Bylaw No. 1250 lists a Plumbing Permit among the permits it issues and counts plumbing inside a building as part of the building. Rebate and permit details checked October 21, 2026. Programs change, so we confirm at your quote.
First step
Where is my main water shut-off?
Usually where the water line comes into the house, often near the hot water tank or in a crawl space or utility room. Close it by turning it clockwise. If you can't find it or it won't turn, tell us on the phone.
Google reviews
What customers say about our emergency calls
I’m a landlord and don’t live near the rental. Norm’s helps immensely and is very professional. My tenants are very pleased with their service. Having a reliable local professional for my plumbing emergencies is priceless.
We had an emergency plumbing situation yesterday and the technician from Norm’s was so compassionate and understanding and promptly came out to resolve our issue! Thank you as always for the exceptional service!
FAQ
Your questions, answered
Do you answer at night and on holidays?
Yes. We answer 250-753-3641 every hour of every day.
Are your emergency plumbers licensed?
Yes. Licensed journeymen, the same crew who do our regular work.
Will I know the cost before the repair?
Yes. We stop the damage, then price the repair before doing it.
Which local government covers Nanoose Bay?
Nanoose Bay comes under the Regional District of Nanaimo, Electoral Area E.
Do you also work in Lantzville and Parksville?
Yes, Lantzville and Parksville too, from the same Nanaimo shop.
Related services
Ready when you are
Plumbing emergency in Nanoose Bay? Call now.
We answer 24/7. Prefer email? Send the form and we'll get back to you during business hours.
250-753-3641