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Lantzville furnace service
Furnace service and repair in Lantzville
Tune-ups before the cold sets in and repairs when the heat quits, for gas, oil and electric furnaces in Lantzville.
Furnaces in Lantzville
Who services and repairs furnaces in Lantzville?
Norm's does, from our shop at 1940 Boxwood Road in Nanaimo. Lantzville is part of our home service area around the city, along with Cedar and Cassidy. We tune up, maintain and repair the furnace already in your house, and we install new ones when it's time. Our licensed gas fitters and HVAC technicians work on gas, oil and electric furnaces, all makes and models, whoever installed them. We answer 250-753-3641 any hour, so a furnace that quits at night still gets a call back.
No heat? Check these first
- Thermostat set to heat, and above room temperature
- Fresh batteries in the thermostat, if it uses them
- An air filter that isn't clogged
- The power switch on or near the furnace is on
- The furnace breaker hasn't tripped
Still cold? Or a yellow flame, a burning smell or loud bangs? Turn the furnace off and call us. If you smell gas, go outside and call 911 or FortisBC at 1-800-663-9911.
Call 250-753-3641How it works
From a cold house to heat back on.
- Call
Tell us what the furnace is doing. We answer 24/7 and books the first open slot.
- Find the cause
A technician checks the furnace from the thermostat to the burner and finds the root cause.
- Price first
You get the repair and the price before any work starts. No hidden fees.
- Test and go
We fix it, test it and make sure it runs safely before we leave.
Tune-up timing
When should I book a furnace tune-up in Lantzville?
In late summer or early fall, before the cold sets in. A furnace that sat idle all summer has to run hard as soon as the first cold nights arrive, and that's when a worn igniter or a tired blower motor tends to show itself. A tune-up before you need the heat means a worn part gets caught on your schedule, with your choice of times, instead of on a cold night. If you're on a membership plan, we book it for you.
Tune-ups
What does a furnace tune-up in Lantzville include?
A licensed gas technician inspects and tests the furnace, explains what they found and tells you about anything that needs attention. Technical Safety BC recommends servicing home heating equipment once a year, and many warranties ask for proof of yearly maintenance. Between visits, change the filter about every 3 months.
What we check
- Amperage draw and gas pressure
- Flame colour
- Gas appliances and gas lines
- Thermostat and controls
- A full safety check before we leave
Every type
Can you fix an oil or electric furnace in Lantzville?
Yes. We repair and service gas, oil and electric furnaces, so you're not pushed into a conversion just because an older furnace needs a part. If you do want to move off oil, our staff is trained to remove oil tanks safely and our gas fitters handle the gas line, so it's one job with one company.
Honest advice
When won't a tune-up or repair fix my furnace?
A tune-up keeps a healthy furnace running well. It won't make a worn-out one young again. We repair first whenever it makes sense, but some repairs don't add up: a furnace 15 or more years old, repairs two years in a row, or a repair that costs close to a new unit. In those cases we'll say so and show you replacement options side by side, including Bryant Evolution furnaces up to 98.3% AFUE and dual fuel with a heat pump. We will never trick you into buying a new furnace.
Membership
Is a furnace membership plan worth it in Lantzville?
For a furnace in good working order, usually yes. Norm's HVAC membership plans start at $19.99 a month and include one or two tune-ups a year, discounted repair rates and priority care, which helps when the weather turns and you want the visit soon. A plan won't save a furnace at the end of its life, so if yours is already there, ask about replacement first.
Google reviews
What customers say about our furnace service
Thank you for the great service we received. The ladies who took my calls were wonderful and we were really pleased with Todd the service technician. He was very professional and thanks for the fixing our OIL furnace. Thanks again we have heat so very much appreciated.
Dan was efficient and explained the that our fireplace had a temperature sensor and our fan was not broken and did not need to be replaced. Dan took the time to explain that running the furnace fan full time may be more beneficial than cycling it on/off, alleviating smells, dust buildup and having cool spots while not costing as much as thought.
FAQ
Your questions, answered
How fast can you get to Lantzville for a no-heat call?
Call 250-753-3641 and we'll give you a time. For a no-heat emergency we aim for the same day, as we do across Nanaimo.
Do you service furnaces Norm's didn't install?
Yes. We repair and maintain furnaces of all makes and models, whoever installed them.
Is there a rebate for a furnace tune-up?
Eligible FortisBC gas customers may qualify for a $50 furnace maintenance rebate when a licensed gas contractor like Norm's does the service.
Is it safe to run a furnace with a yellow flame?
No. A yellow or lazy flame instead of a crisp blue one can mean it isn't burning cleanly. Turn it off and call us.
Do you also install new furnaces in Lantzville?
Yes. We install Bryant gas furnaces, do oil to gas conversions and pair furnaces with heat pumps for dual fuel.
Related services
Ready when you are
Furnace trouble in Lantzville? Call Norm's.
We answer 24/7. Prefer email? Send the form and we'll get back to you during business hours.
250-753-3641