Three Bryant gas furnaces installed by Norm's

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Nanoose Bay furnace service

Furnace service and repair in Nanoose Bay

Gas, oil or electric, old or new: we keep Nanoose Bay furnaces running and get the heat back on when they stop.

4.9 ★3,460 Google reviews
LGA000404Technical Safety BC gas licence
Gas, oil, electricAll makes and models
BryantFactory Authorized dealer

Furnace service in Nanoose Bay

Where can I book a furnace tune-up in Nanoose Bay?

With Norm's. The technician tests the furnace from the thermostat to the burner and tells you what needs attention. Technical Safety BC recommends servicing home heating equipment once a year. The Nanoose Bay plan area is bounded by the District of Lantzville and the City of Parksville and includes the Fairwinds, Schooner Cove and Red Gap areas. Nanoose Bay falls under the Regional District of Nanaimo, Electoral Area E. We cover Nanoose Bay along with nearby Lantzville and Parksville. Our shop is at 1940 Boxwood Road in Nanaimo.

Signs your furnace needs a repair

  • Banging, grinding or squealing
  • A yellow or lazy flame instead of crisp blue
  • Some rooms always too hot or too cold
  • Energy bills climbing for no clear reason

A yellow flame can mean the furnace isn't burning cleanly. Turn it off and call us. If you smell gas, go outside and call 911 or FortisBC at 1-800-663-9911.

Call 250-753-3641

How it works

From a cold house to heat back on.

  1. Call

    Tell us what the furnace is doing. We answer 24/7.

  2. Find the cause

    A technician checks the furnace from the thermostat to the burner.

  3. Price first

    You get the repair and the price before any work starts.

  4. Test and go

    We fix it, test it and make sure it runs safely before we leave.

Membership

Is a furnace membership plan worth it?

For a furnace in good working order, usually yes. Plans start at $19.99 a month and include one or two tune-ups a year, discounted repair rates and priority care.

HVAC membership plans

Permits

Who issues permits for furnace work in Nanoose Bay?

Sometimes. The Regional District of Nanaimo, Electoral Area E sets the local permit rules for Nanoose Bay. Building permits in the RDN Electoral Areas are issued by the Regional District of Nanaimo Building and Bylaw Services. Gas work needs a Technical Safety BC gas permit taken out by a licensed gas contractor, and Norm's holds gas licence LGA000404. Rebate and permit details checked October 21, 2026. Programs change, so we confirm at your quote.

Regional District of Nanaimo, Electoral Area E permits

Safety

Is a yellow furnace flame dangerous?

It can be. A healthy gas flame is crisp and blue. Yellow means something is off. Turn it off and call us. If you smell gas, go outside and call 911 or FortisBC at 1-800-663-9911.

Rebates

What heat pump rebates can Nanoose Bay homeowners get?

Rebates lean toward heat pumps, so a furnace replacement is worth pricing both ways. There's also a local program for Nanoose Bay, listed below. We confirm current amounts at your quote. Order matters: some programs need pre-approval before work starts. Financeit monthly payment options can cover what's left. Rebate and permit details checked October 21, 2026. Programs change, so we confirm at your quote.

CleanBC

  • Energy Savings Program
  • Energy Savings Program heat pump water heater
  • Home Renovation Rebate Program

FortisBC

  • Connect to Gas
  • Dual fuel heating system rebate
  • Appliance maintenance rebates

Local to Nanoose Bay

  • RDN Fossil Fuel to Heat Pump Rebate, offered by the RDN. Ask us whether your home qualifies
  • RDN Community Wood Smoke Reduction Program (wood stove to heat pump), offered by the RDN. Ask us whether your home qualifies
  • RDN Home Energy Assessment Rebate, offered by the RDN. Ask us whether your home qualifies

Rebate details

Mobile homes

Do you work on mobile home furnaces?

Yes. Mobile home furnaces, many of them oil, are regular work for us. If you'd rather leave oil behind, we can convert the home to a gas furnace or a heat pump.

Mobile home services

Gas or electric

Natural gas or electric in Nanoose Bay?

FortisBC supplies natural gas across much of the Mid-Island. Availability depends on your street, and we check your address at the quote. Off the gas line, we look after oil and electric furnaces just the same, or help you move to a heat pump.

Natural gas service

Google reviews

What customers say about our furnace service

★★★★★
Adam serviced our furnace. Great job professional and friendly. Very thorough and made sure it was all working! Highly recommend! ’.
K M. · Google review · Oct 2026
★★★★★
Thanks Evelyn for the thorough checkup, the fixes and the good information to make long term decisions for our heat pump and furnace-combo.
Thomas M. · Google review · Jul 2026

Read all 3,460 reviews on Google

FAQ

Your questions, answered

Do you install new furnaces too?

Yes. Bryant gas furnaces, oil to gas conversions and dual fuel with a heat pump.

Is there a rebate for a furnace tune-up?

Eligible FortisBC gas customers may qualify for a $50 furnace maintenance rebate when a licensed gas contractor like Norm's does the service.

Can a heat pump work with my furnace?

Yes. A dual fuel system pairs a heat pump with a gas furnace backup.

Is Nanoose Bay its own municipality?

Nanoose Bay comes under the Regional District of Nanaimo, Electoral Area E.

Do you cover Lantzville and Parksville as well?

Yes. Lantzville and Parksville are in the same service area as Nanoose Bay.

Ready when you are

No heat in Nanoose Bay? We answer 24/7.

We answer 24/7. Prefer email? Send the form and we'll get back to you during business hours.

250-753-3641

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