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Errington heat pumps

Heat pump installation in Errington

Ducted, ductless or dual fuel for Errington homes, installed by our own technicians and backed by a no-hassle warranty.

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Heat pump installation in Errington

Who installs heat pumps in Errington?

Norm's does. Norm's is a Bryant Factory Authorized dealer, a 2x Bryant Medal of Excellence winner and a FortisBC Trade Ally. Installs, replacements and the yearly service after are all done by our own technicians. Errington is one of the village centres of RDN Electoral Area F, with a general store, community centre and elementary school. Homes here come under the Regional District of Nanaimo, Electoral Area F. Our crews work in Errington and nearby Coombs and Parksville. Our shop is at 1940 Boxwood Road in Nanaimo.

Is it time to switch to a heat pump?

  • A furnace 15 or more years old
  • An oil furnace or oil tank you'd like gone
  • Electric baseboards and high winter bills
  • An old heat pump that struggles in cold snaps

Each of these changes what a new system costs and what rebates it can get. We check before anything is booked.

Call 250-753-3641

Sizing

Why does heat pump sizing matter so much?

A heat pump is only as good as its install, and sizing is where that starts. An undersized unit struggles in a cold snap, and an oversized one short cycles, which leaves the house uneven and the bills higher. We size each system to the house, its insulation and the rooms you use.

Permits

Do I need a permit for a heat pump install in Errington?

Sometimes. The Regional District of Nanaimo, Electoral Area F sets the local permit rules for Errington. Building permits in the RDN Electoral Areas are issued by the Regional District of Nanaimo Building and Bylaw Services. The gas side is separate: it goes through Technical Safety BC, and our gas fitters work under Norm's licence LGA000404. Rebate and permit details checked October 21, 2026. Programs change, so we confirm at your quote.

Regional District of Nanaimo, Electoral Area F permits

After the install

What does a new heat pump need after it's installed?

One service visit a year. Technical Safety BC recommends yearly servicing for home heating equipment, and many warranties require proof of it. Keep about 60 cm clear around the outdoor unit, and keep leaves and snow off the top. A membership plan from $19.99 a month books the visit for you.

HVAC membership plans

Rebates

What rebates can Errington homeowners get for a heat pump?

It depends on what heats the house now and on your household, so our rebate team checks before anything is booked. There's also a local program for Errington, listed below. We confirm current amounts at your quote. Programs need a registered contractor and some need pre-approval, and Financeit can spread the rest into monthly payments. Rebate and permit details checked October 21, 2026. Programs change, so we confirm at your quote.

CleanBC

  • Energy Savings Program
  • Energy Savings Program heat pump water heater
  • Home Renovation Rebate Program

FortisBC

  • Connect to Gas
  • Dual fuel heating system rebate
  • Appliance maintenance rebates

Local to Errington

  • RDN Fossil Fuel to Heat Pump Rebate, offered by the RDN. Ask us whether your home qualifies
  • RDN Community Wood Smoke Reduction Program (wood stove to heat pump), offered by the RDN. Ask us whether your home qualifies
  • RDN Home Energy Assessment Rebate, offered by the RDN. Ask us whether your home qualifies

Rebate details

Switching fuels

Can I switch from oil or baseboards to a heat pump in Errington?

Yes. We convert homes from oil furnaces to heat pumps, including removing the old oil tank. Baseboard homes usually move to ductless heads in the rooms that matter most. The fuel you're leaving behind affects how much rebate you can get, so that's the first thing we look at.

Gas or electric

Natural gas or electric in Errington?

FortisBC serves much of the Mid-Island, and whether gas reaches a home depends on the street, so we check your address at the quote. Homes on gas can keep a furnace as backup in a dual fuel setup. Electric and oil homes usually let the heat pump do it all.

Natural gas service

Google reviews

What customers say about our heat pump installs

★★★★★
Service when you need them. Furnace took a dive - they were there. Son In Law recommended them as he had his new furnace and heat pump installed by Norms. Community Minded Business.
Gaylen J. · Google review · Oct 2025
★★★★★
The technicians were working so hard to get my new furnace and heat pump installed. Professional, friendly and knowledgeable and wonderful service! 10/10
Sandy D. · Google review · May 2025

Read all 3,460 reviews on Google

FAQ

Your questions, answered

How long does a heat pump last?

Plan on replacing one at around 12 years or more. Age alone isn't the signal: noises, weak airflow and rising bills are.

Can you add a smart thermostat?

Yes. Norm's uses ecobee smart thermostats extensively in our HVAC systems.

Do you service the heat pump after you install it?

Yes. Our own technicians do the yearly maintenance, and membership plans start at $19.99 a month.

Which local government covers Errington?

Errington comes under the Regional District of Nanaimo, Electoral Area F.

Do you also work in Coombs and Parksville?

Yes, Coombs and Parksville too, from the same Nanaimo shop.

Ready when you are

Ready for a heat pump in Errington?

We answer 24/7. Prefer email? Send the form and we'll get back to you during business hours.

250-753-3641

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