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Cedar emergency plumbing
Emergency plumber for Cedar, 24/7
Nights, weekends and holidays: we answer and a plumber is always on call.
Emergency plumbing in Cedar
Who do I call for a plumbing emergency in Cedar?
Call Norm's at 250-753-3641. Shut off the main water valve first if you can. The first job is stopping the water. The repair is explained and priced after that. Cedar is one of the three core communities of RDN Electoral Area A, an area bordered by the City of Nanaimo to the north and the Strait of Georgia to the east. Homes here come under the Regional District of Nanaimo, Electoral Area A. Our crews work in Cedar and nearby Cassidy. Our shop is at 1940 Boxwood Road in Nanaimo.
Call right away if you have
- A sewer drain backing up
- No hot water with kids, elders or someone unwell at home
- A tank leaking from the bottom
- Water spraying, pooling or coming through a ceiling
Shut off the main water valve if you can, then call 250-753-3641. If you smell gas, go outside and call 911 or FortisBC at 1-800-663-9911.
Call 250-753-3641Gas smell
What if I smell gas?
Leave the house first. From outside, call FortisBC at 1-800-663-9911. Once it's safe, our licensed gas fitters can repair the line or appliance.
Water and sewer
Well water or septic in Cedar? What changes
The RDN Cedar sewer service area covers the Cedar town core on parts of MacMillan Road and Cedar Road, treated at the Duke Point Pollution Control Centre. The North Cedar Improvement District supplies water from aquifer 161. Private domestic wells in RDN Electoral Areas A, B, C, E, F, G and H qualify for the RDN Well Water Testing Rebate. On a well and septic there's no municipal crew to call, so your main valve is the first line. Know where it is before you need it.
Regional District of Nanaimo, Electoral Area A water and sewer
After the emergency
What happens after the leak is stopped?
Once it's safe, you hear what failed and what the fix costs. The repair is covered by our no-hassle warranty.
Permits
Who issues permits for emergency repairs in Cedar?
It depends on the job, and in Cedar the local rules come from the Regional District of Nanaimo, Electoral Area A. The RDN Building Regulations Bylaw No. 1250 lists a Plumbing Permit among the permits it issues and counts plumbing inside a building as part of the building. Rebate and permit details checked October 21, 2026. Programs change, so we confirm at your quote.
First step
Where is my main water shut-off?
Look where the water line enters the house: a utility room, crawl space or near the tank. Close it by turning it clockwise. If you can't find it or it won't turn, tell us on the phone.
Google reviews
What customers say about our emergency calls
We really appreciate your tech attending so quickly after our emergency, my fault. he found the fault and fixed it in no time, fired up the furnace and the heat pump, and we are back to normal. Thank you. Bruce Davison
I had an unexpected kitchen sink plumbing problem and wasn't very optomistic about finding a plumber in a short period of time. A Norm's Plumbing tecj came the same day that I called however, and his work was quick, effecient and professional. All done within 1 minutes. I would have no problem with recommending Norm's Plumbing to anyone requiring Plumbing and Heating services.
FAQ
Your questions, answered
What should I do while I wait?
Shut off the water, move valuables away and keep the area clear for the plumber.
Should I keep flushing a backed-up toilet?
No. A blocked toilet flushed again can overflow.
Are your emergency plumbers licensed?
Yes. Licensed journeymen, the same crew who do our regular work.
Is Cedar its own municipality?
Cedar comes under the Regional District of Nanaimo, Electoral Area A.
Do you cover Cassidy as well?
Yes. Cassidy is in the same service area as Cedar.
Related services
Ready when you are
Plumbing emergency in Cedar? Call now.
We answer 24/7. Prefer email? Send the form and we'll get back to you during business hours.
250-753-3641