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Cedar heat pumps

Heat pumps installed in Cedar

Ducted, ductless or dual fuel for Cedar homes, installed by our own technicians and backed by a no-hassle warranty.

4.9 ★3,460 Google reviews
Rebate teamPaperwork handled for you
2x Medal of ExcellenceBryant dealer award
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Heat pump installation in Cedar

Who installs heat pumps in Cedar?

Norm's does. We're a Bryant Factory Authorized and NATE dealer and a 2x Bryant Medal of Excellence winner. Installs, replacements and the yearly service after are all done by our own technicians. Cedar is one of the three core communities of RDN Electoral Area A, an area bordered by the City of Nanaimo to the north and the Strait of Georgia to the east. Cedar falls under the Regional District of Nanaimo, Electoral Area A. We cover Cedar along with nearby Cassidy. The crew comes out from our Nanaimo shop on Boxwood Road.

Signs your heat pump needs replacing

  • Repairs two years in a row
  • A spike in your energy bills
  • It's 12 years old or more
  • Weak or uneven airflow around the house

Not sure? Book a visit and we'll tell you honestly if a repair will do.

Call 250-753-3641

Equipment

What brand of heat pump does Norm's install?

Mostly Bryant. Norm's is a Bryant Factory Authorized and NATE dealer and a 2x Bryant Medal of Excellence winner, and we also install Carrier ductless systems. Every install is backed by our no-hassle warranty.

Brands we install

Permits

Do I need a permit for a heat pump install in Cedar?

It depends on the job, and in Cedar the local rules come from the Regional District of Nanaimo, Electoral Area A. Building permits in the RDN Electoral Areas are issued by the Regional District of Nanaimo Building and Bylaw Services. The gas side is separate: it goes through Technical Safety BC, and our gas fitters work under Norm's licence LGA000404. Rebate and permit details checked October 21, 2026. Programs change, so we confirm at your quote.

Regional District of Nanaimo, Electoral Area A permits

Sizing

Why does heat pump sizing matter so much?

Sizing decides how well a heat pump works for its whole life. An undersized unit struggles in a cold snap, and an oversized one short cycles, which leaves the house uneven and the bills higher. We size each system to the house, its insulation and the rooms you use.

Rebates

What rebates can Cedar homeowners get for a heat pump?

It depends on what heats the house now and on your household, so our rebate team checks before anything is booked. There's also a local program for Cedar, listed below. We confirm current amounts at your quote. Order matters: some programs need pre-approval before work starts. Financeit monthly payment options can cover what's left. Rebate and permit details checked October 21, 2026. Programs change, so we confirm at your quote.

CleanBC

  • Energy Savings Program
  • Energy Savings Program heat pump water heater
  • Home Renovation Rebate Program

FortisBC

  • Connect to Gas
  • Dual fuel heating system rebate
  • Appliance maintenance rebates

Local to Cedar

  • RDN Fossil Fuel to Heat Pump Rebate, offered by the RDN. Ask us whether your home qualifies
  • RDN Community Wood Smoke Reduction Program (wood stove to heat pump), offered by the RDN. Ask us whether your home qualifies
  • RDN Home Energy Assessment Rebate, offered by the RDN. Ask us whether your home qualifies

Rebate details

Switching fuels

Can I switch from oil or baseboards to a heat pump in Cedar?

Yes. We convert homes from oil furnaces to heat pumps, including removing the old oil tank. Baseboard homes usually move to ductless heads in the rooms that matter most. What you switch from changes the rebate, so we check that first.

Gas or electric

Is natural gas available in Cedar?

FortisBC serves much of the Mid-Island, and whether gas reaches a home depends on the street, so we check your address at the quote. Homes on gas can keep a furnace as backup in a dual fuel setup. Electric and oil homes usually let the heat pump do it all.

Natural gas service

Google reviews

What customers say about our heat pump installs

★★★★★
Professional and attentive service from everyone at Norm's. I would definitely describe as "above and beyond". :) We are very happy with our heat pump installation and the other work we had completed. Neat, tidy, on time, professional. They are amazing. Thanks so much!
Dawn D. · Google review · Oct 2024
★★★★★
I have no problem recommending Norm's to anyone as the trades people who performed my installation of a heat pump and hot water tank were professional and efficient. Well done guys.
David · Google review · Jul 2024

Read all 3,460 reviews on Google

FAQ

Your questions, answered

Will a heat pump cool my house too?

Yes. The same system cools in summer by running in reverse.

Is the work guaranteed?

Yes. Every install is covered by our no-hassle warranty.

Do you service the heat pump after you install it?

Yes. Our own technicians do the yearly maintenance, and membership plans start at $19.99 a month.

Is Cedar its own municipality?

Cedar comes under the Regional District of Nanaimo, Electoral Area A.

Do you cover Cassidy as well?

Yes. Cassidy is in the same service area as Cedar.

Ready when you are

Talk heat pumps with Norm's.

We answer 24/7. Prefer email? Send the form and we'll get back to you during business hours.

250-753-3641

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