Plumbing & HVAC in Nanaimo, BC

Trust the Family that’s been with You
since the Beginning.

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we are problem solvers

We Provide High-Quality Exceptional Superior Services & Products

Community Programs

Why Choose Us?

Meet Our Team

Experience the Norm’s
Difference

Family Owned and Operated
3 generations of family, we have Nanaimo in our blood.
52 years
Serving Nanaimo for 52 years!
Licensed and Insured
13 Journeyman and 2 Apprentices & Great liability and Insurance.
Quality Products Every Time
We use top-of-the-line products from reputable suppliers every time!
Experienced
We have over 152 years of combined experience within our organization.

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Norms circle of champion awards

Multiple Local and Inernational Awards
Over 1950 Google Reviews

View Awards

Emergency 24 Hour Service
7 Days a Week

We are problem solvers

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Our Purpose

To exceed home service expectations, and improve the lives of the members of our community

At Norms Plumbing, Heating, and Air Conditioning, our purpose transcends mere service provision; it’s a commitment deeply rooted in our Nanaimo community for over 50 years. We recognize the symbiotic relationship between us and our community, and it’s this understanding that guides our actions.

Our purpose is twofold: to deliver unparalleled plumbing, heating, and air conditioning solutions, ensuring the utmost comfort for our neighbors, and to reciprocate the steadfast support we’ve received. We stand as a testament to the strength of local bonds, and we express our gratitude through initiatives like Tanks for Lunch, alleviating hunger in schools, and HVAC for Hospice, supporting end-of-life care.

Norms is not just a service provider; we’re a community pillar, understanding that our success is intricately tied to the well-being of Nanaimo. Through our purpose, we aim to forge an enduring legacy of care, gratitude, and unwavering community support

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Switch and Save

Switching to electricity can save you money.

Lower energy bills
Government rebates
More controlled indoor environment
Electric heating/cooling is environmentally friendly

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Tankless Water Heaters

Learn how to save money and space.

Endless supply of hot water
More space in your home
Save energy and money with lower operating costs
No storage of water, meaning no chance of flooding

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Plumbing & Hot Water

We can tackle your household plumbing needs with ease.

Drain cleaning
Hot water tank replacement
Hot water tank repair
Watermain replacement
Waterline replacement
Bathroom renovations

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Furnaces & Heat Pumps

Bringing your family warmth and comfort year-round.

Gas Furnace
Installation/Service
Heat Pump Installation/Service
Gas Fireplace Service
Oil Furnace & Tank Install/Service

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Ductless Heat Pumps

Heating / Cooling solutions for just about any space.

Where would I install a mini split system?
Ductless air conditioner and ductless heat pump technology
Ducted heat pumps

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what we do

Reliable Service From a
Company You Can Trust

At Norms Plumbing, Heating, and Air Conditioning, reliability is not just a promise; it’s our legacy. With over 50 years of dedicated service in Nanaimo, we’ve earned trust through unwavering reliability. Our team of 26 skilled team members ensure every installation, repair, and maintenance is executed with precision, adhering to the highest industry standards. Our commitment goes beyond fixing problems; it’s about fostering trust. At Norms, we stand as a symbol of dependability, ensuring each customer experiences service they can rely on, time and time again.

Norms 50 years Norms 24x7 service

testimonials

What People Say
About Us

The service from the first phone call to the plumber replacing the bathtub pop-up plug was a positive experience. The receptionist was so friendly and helpful. The job was scheduled quickly, and the plumber was so polite and fixed the plug in a very short time. I would not hesitate to recommend Norm’s Plumbing.

– Gail, Nanaimo

testimonials

What People Say
About Us

The service from the first phone call to the plumber replacing the bathtub pop-up plug was a positive experience. The receptionist was so friendly and helpful. The job was scheduled quickly, and the plumber was so polite and fixed the plug in a very short time. I would not hesitate to recommend Norm’s Plumbing.

Gail, Nanaimo

Positive: Professionalism, Punctuality, Quality, Responsiveness
The fellas from Norm’s were tested to the limit today. We had our hot water heater replaced. It’s in the laundry room, about 7 feet up in the air, behind the washer and dryer, at the top of a steep staircase. The guys met the challenge head-on and without hesitation got the job done with totally positive attitudes the entire time. Truly impressive work.

Renee

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

The fellas from Norm’s were tested to the limit today. We had our hot water heater replaced. It’s in the laundry room, about 7 feet up in the air, behind the washer and dryer, at the top of a steep staircase. The guys met the challenge head on and without hesitation got the job done with totally positive attitudes the entire time. Truly impressive work.

Service: Water heater installation

CKD Designs

we work with

Our Service Partners

Norm’s Plumbing, Heating and Air Conditioning proudly partners with top industry leaders like Bryant Heating & Cooling Systems – a true industry leader in providing exceptional heating and air conditioning solutions. We also partner with other reputable names to deliver the highest quality solutions to our valued customers. Rinnai, FortisBC, John Wood, and Bradford White, are among our esteemed partners, each renowned for their expertise in their respective fields.