Heat Pumps in Nanaimo

Trusted Heat Pump Installations & Servicing Specialists

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Your Heat Pump Installation Experts in Nanaimo!

Schedule your appointment today.

Discover the pinnacle of home comfort with our cutting-edge heat pumps in Nanaimo. At Norms Plumbing, Heating, and Air Conditioning, we redefine your living space’s efficiency and coziness. As the best heat pump installers in Nanaimo, our expert team ensures seamless installations tailored to your needs. Embrace a sustainable, energy-efficient solution with our Nanaimo heat pumps, designed to navigate the city’s diverse climate. Trust Norms for the most reliable and advanced heat pumps Nanaimo has to offer. Elevate your comfort today with the industry’s best—Norms Plumbing, Heating, and Air Conditioning, your trusted Nanaimo heat pump experts.

With over 52 years in business, you can trust the family that’s been here since the beginning.

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Brands We Install

Heat Pump Products and Services Nanaimo

If you’re looking for a heat pump, Norms Plumbing, Heating and Air Conditioning is Nanaimo’s best heat pump installation team. We have over 52 years experience and the best HVAC crew. We are upfront and only provide you solutions that are best for you, we don’t push you into buying something that you don’t need.

We pride ourselves on providing the best customer experience for your heat pump installation and strive to make is seamless for our customers. We also only install the best quality products for you and your home.


Answers to all your heat pump questions

  • How do heat pumps work?

    Heat pumps work by transferring heat energy. For a detailed explanation – click here.

  • What is the difference between a heat pump and an air conditioner?

    Air conditioners provide you cool heat when you desire. Like Air conditioners, heat pumps also provide cooling. On top of that, they use a reversing valve to change the function form cooling to heating, bringing you warmth in the winter.

  • Are heat pumps efficient?

    Heat pumps are very efficient. On average they are between 200%-300% efficient, meaning thet get between 2 and 3 units of energy for every 1 they put in.

    Heat pumps are measured in 2 energy ratings:

    • Seasonal energy efficiency rating (SEER) is the rating for the heat pump in cooling mode
    • Heating seasonal performance factor (HSPF) is the rating for the heat pump in heating mode.
    • The higher the SEER or HSPF number, the more efficient they are.
  • Are heat pumps loud?

    The noise level of a heat pump varies from model to model and brand to brand. Just like car tires, some are more loud than others. Modern technology has allowed for even the base models to be quieter than they used to make heat pumps, and the high end models come with parts on the heat pump to make them very quiet.

  • Are heat pumps good in cold weather?

    Just like the noise level, the performance in cold weather depends on the quality of heat pump. Higher end cold climate heat pumps can still perform efficiently in cold weather, however, we always recommending having some sort of backup heat.

  • How long do heat pumps last?

    The lifespan of heat pumps varies on the quality of heat pump you have, and the frequency of maintenance is has received.

Why Choose a Bryant Heat Pump?

Bryant has been a trusted name in the HVAC industry for decades, and their heat pumps are no exception. These cutting-edge systems are designed to provide reliable heating and cooling performance all year round, ensuring your home stays comfortable in every season. Here’s why Bryant Heat Pumps stand out from the rest:

Superior Energy Efficiency:

Bryant Heat Pumps are engineered to deliver exceptional energy efficiency, helping you save on your utility bills while reducing your carbon footprint. With advanced technology and innovative features, these systems ensure optimal performance without compromising on comfort.

Quiet and Consistent Operation:

Say goodbye to noisy HVAC systems! Bryant Heat Pumps operate quietly, providing you with a peaceful and undisturbed indoor environment. You can count on their consistent performance, maintaining a comfortable temperature throughout your home.

Environmentally Friendly:

If you’re passionate about sustainability, Bryant Heat Pumps are an excellent choice. These systems use environmentally friendly refrigerants and contribute to lower greenhouse gas emissions, making them an eco-conscious option for your home.

Our High-Quality Heat Pump Installations:

At Norms Plumbing and Heating, we take pride in bringing the latest advancements in home comfort technology to Nanaimo homeowners. If you’re considering upgrading to a highly efficient and eco-friendly heating and cooling solution, look no further than our top-of-the-line Bryant Heat Pumps.

At Norms Plumbing and Heating, we believe that the success of a heat pump installation lies in the details. Our team of knowledgeable, experienced, and trustworthy technicians takes every installation project seriously, ensuring that each step is executed with precision and care.

  • Expert Consultation:

    We begin by understanding your specific heating and cooling needs, home layout, and budget. Our experts will walk you through the available Bryant Heat Pump models, helping you choose the one that best fits your requirements.

  • Professional Installation:

    Our installation team is known for its meticulous approach and attention to detail. From selecting the optimal location for your heat pump to handling the intricate wiring and connections, we leave no stone unturned to ensure a seamless installation.

  • Fine-Tuning for Efficiency:

    After installation, we fine-tune your Bryant Heat Pump to optimize its performance, ensuring that it operates at peak efficiency. This approach not only enhances your comfort but also helps you maximize energy savings.

  • Excellent Customer Service:

    At Norms, our commitment to excellent customer service doesn’t end with the installation. We’re always here to answer your questions, provide maintenance services, and address any concerns you may have regarding your heat pump.

ductless heat pump on a bedroom wall

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Service & Repair

Norms Plumbing, Heating and Air Conditioning provides Nanaimo’s best heat pump service. Don’t let your faulty heat pump frustrate you. When your heating system fails, our qualified, knowledgeable, and professional team will come to your rescue. We can work on a variety of heat pumps, including residential, commercial and ductless systems. Our heat pump services extend to the following:

What do we do in a heat pump service?

  • Check & adjust thermostat as needed
  • Inspect wiring, contacts, capacitors & relays
  • Inspect evaporator coil
  • Inspect condenser
  • Inspect condensate drain
  • Test heat/cool temperature change
  • Inspect condenser fan motor & blades
  • Inspect compressor at startup

Our services don’t come with any hidden fees, and we’ll put your mind at rest with our hassle-free workmanship.

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The Norms Difference:

With Norms Plumbing, Heating And Air Conditioning, you’re not just getting a heat pump installation; you’re investing in a reliable and long-lasting home comfort solution. Our dedication to high-quality installations and excellent customer service has made us the go-to choice for homeowners in Nanaimo.

Ready to take your home comfort to the next level with a Bryant Heat Pump? Contact us today at 250-753-3641 or info@normsmobile.ca to schedule a consultation. Let our experts guide you through the process and bring enhanced comfort and efficiency to your home!

Norms Plumbing, Heating and Air Conditioning – Where Quality Installation and Customer Satisfaction Meet!

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How they work

Heat Pumps – Heating and Cooling

In Nanaimo’s moderate climate, Heat pumps can be an excellent choice to heat or cool your residential home. Heat pumps are versatile because it can heat or cool by extracting heat energy from the surrounding environment and moving it to another location. This means extracting heat from the outdoor air in the winter and taking heat from inside in the summer. But how does that process work?

As mentioned above, heat pumps transfer heat from one place to another. Unlike furnaces which create heat. A heat pump will absorb heat energy from the outside and transfer it to the indoor air, even in cold temperatures. When in cooling mode, a heat pumps operation is reversed. It will pull heat from the inside of your home and displaces it outside. This leaves only cool air in your home for summer comfort.

When deciding which type of system is right for your home, make sure you hire a contractor certified and knowledgeable about the installation of heat pump systems. Its important not to undersize or oversize your equipment.

Heat Pump Basics

A typical air source heat pump system consists of two major components, an outdoor unit (which looks just like the outdoor unit of a split-system air conditioning system) and an indoor air handler unit. Both the indoor and outdoor unit contain various important sub-components.


    The outdoor unit contains a coil and a fan. The coil operates as either a condenser (in cooling mode) or an evaporator (in heating mode). The fan blows outside air over the coil to facilitate the heat exchange.


    Like the outdoor unit, the indoor unit, commonly referred to as the air handler unit, contains a coil and a fan. The coil acts as an evaporator (in cooling mode) or a condenser (in heating mode). The fan is responsible for moving air across the coil and throughout the ducts in the home.


    The refrigerant is the substance that absorbs and rejects heat as it circulates throughout the heat pump system.


    The compressor pressurizes the refrigerant and moves it throughout the system.


    The part of the heat pump system that reverses the flow of refrigerant, allowing the system to operate in the opposite direction and switch between heating and cooling.


    The expansion valve acts as a metering device, regulating the flow of the refrigerant as it passes through the system, allowing for a reduction of pressure and temperature of the refrigerant.

How a Heat Pump Works – Cooling Mode

One of the most important things to understand about heat pump operation and the process of transferring heat is that heat energy naturally wants to move to areas with lower temperatures and less pressure. Heat pumps rely on this physical property, putting heat in contact with cooler, lower pressure environments so that the heat can naturally transfer. This is how a heat pump works.


1STEP 1:

Liquid refrigerant is pumped through an expansion device at the indoor coil, which is functioning as the evaporator. Air from inside the house is blown across the coils, where heat energy is absorbed by the refrigerant. The resulting cool air is blown throughout the home’s ducts. The process of absorbing the heat energy has caused the liquid refrigerant to heat up and evaporate into gas form.

2STEP 2:

The gaseous refrigerant now passes through a compressor, which pressurizes the gas. The process of pressurizing the gas causes it to heat up (a physical property of compressed gases). The hot, pressurized refrigerant moves through the system to the coil in the outdoor unit.

3STEP 3:

A fan in the outdoor unit moves outside air across the coils, which are serving as condenser coils in cooling mode. Because the air outside the home is cooler than the hot compressed gas refrigerant in the coil, heat is transferred from the refrigerant to the outside air. During this process, the refrigerant condenses back to a liquid state as it cools. The warm liquid refrigerant is pumped through the system to the expansion valve at the indoor units.

4STEP 4:

The expansion valve reduces the pressure of the warm liquid refrigerant, which cools it significantly. At this point, the refrigerant is in a cool, liquid state and ready to be pumped back to the evaporator coil in the indoor unit to begin the cycle again.

How a Heat Pump Works – Review

A heat pump is a versatile, efficient cooling and heating system. Thanks to a reversing valve, a heat pump can change the flow of refrigerant and either heat or cool a home. Air is blown over an evaporator coil, transferring heat energy from the air to the refrigerant. That heat energy is circulated in the refrigerant to a condenser coil, where it is released as a fan blows air across the coil. Through this process, heat is pumped from one place to another.