Trusted Plumbing, Heating & Cooling Specialists

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Experience The Norm’s Difference

That 51 Years Makes

  • Family Owned and Operated

    3 generations of family, we have Nanaimo in our blood

  • 51 Years

    Serving Nanaimo for 51 years!

  • Licensed and Insured

    13 Journeyman and 2 Apprentices & Great liability and Insurance

  • Quality Products Every Time

    We use top-of-the-line products from reputable suppliers every time!

  • Experienced

    We have over 150 years of combined experience within our organization

Chad was on time. Pleasant. Got right to work. Explained things very well a couple times to be sure we understood and were happy. Replaced everything moved and swept up any mess. We will be requesting Chad if in need again.
Lori Mcdonough
Lori Mcdonough
03:12 09 Jun 23
My heat pump wasn’t working during the hot days this week. I called and the very next day Rod was there repairing it. Was very knowledgeable and informative and explained everything. The unit was fixed and my family and I are cool again. Very prompt and attentive service. Thank you
Scott Richardson
Scott Richardson
03:09 09 Jun 23
We asked Norm's Plumbing and Heating to connect a new water line to our home.They were great.The technician (Devon) was wonderful. On the day of the appointment, he let us know when he was on his way to our home. He arrived on time. He was very efficient, professional and he did a great job. He even went above and beyond by making useful and practical suggestions for a better location for our Pressure Reduction Valve and the main shut off valve.In the past, we have hired Norm's to replace our gas water heater and to service our gas furnace and have always been happy with their work.We'll call Norm's again, without hesitation.
George Christison
George Christison
19:57 08 Jun 23
Kim Jury
Kim Jury
17:21 08 Jun 23
My toilet developed a small leak so they were sub contracted to come check it out. They arrived right in the middle of their 3-5pm appt time. The plumber was super nice and explained what he did and the way it was fixed. They are a great plumbing company. When I get my new hot water tank I will be calling them again.
Rob “Rastaman”
Rob “Rastaman”
23:22 06 Jun 23


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