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Trusted Plumbing, Heating & Cooling Specialists

Find Out How We Can Help You

Experience The Norm’s Difference

That 50 Years Makes

  • Family Owned and Operated

    3 generations of family, we have Nanaimo in our blood

  • 50 Years

    Serving Nanaimo for 50 years!

  • Licensed and Insured

    13 Journeyman and 2 Apprentices & Great liability and Insurance

  • Day Of Service

    We Can Offer Same Day Service For Most Calls

  • Experienced

    We have over 150 years of combined experience within our organization

Jerome Van De Ligt
Jerome Van De Ligt
14:57 23 Oct 21
I booked a furnace series with Norms and Rod was excellent, very friendly and informative. He explained everything he was doing and offered tips and advice for running the unit and the best ways to utilize it. The service was efficient and the price was perfect. Thanks Rod and Norms
Benjamin Hazlehurst
Benjamin Hazlehurst
04:48 23 Oct 21
Great service! They returned my call for service promptly and let me know when they could come, with a time window. On the day of the service, Keegan called & let me know he was on his way. He swapped out my gas range & dishwasher. It was pleasure to deal him, great employee!I have already booked another call to install a new gas line in my rental house.
Kerri Keller
Kerri Keller
18:55 22 Oct 21
These guys are the best ever. Please send Don tomorrowCarson was super great. Give him a raise.
Robin Johnston
Robin Johnston
17:48 22 Oct 21
Rod was amazing. He spent 2 hours with us explaining heat pumps, showing us how to do regular maintenance and showed us how to maximize energy efficiency by exposing return vents, using fans and thermostat settings. He efficiently sorted out getting the parts we need. We have never had a heat pump before and lived in a different climate, he explained everything very clearly and now it all makes sense. The service was perfect.
Jan Boxall
Jan Boxall
01:05 22 Oct 21

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