Dale Abbott
Heating Dispatcher | 28 Years Experience

Best Nanaimo Plumbers – Dale Abbott

1.  Name & Job Title

Hi, I’m Dale, and I’m a Heating Dispatcher at Norm’s.

2.  Experience

I’ve been in the plumbing and heating trades since 1995, earned my Red Seal ticket in 1999, the same year I married my amazing wife, Alina, and have been part of the Norm’s team for just over three years. We’ve been happily calling Nanaimo home since around 2012.

3.  Why I got into the trade

I started my apprenticeship in my mid-twenties and quickly fell in love with hands-on problem solving. Plumbing and heating combine technical skill with the satisfaction of helping people, what’s not to love?

4.  What I enjoy most about my job

I really enjoy working with a team that’s as knowledgeable as it is supportive. Every day is different, and I love being part of making things work smoothly for our customers and coworkers.

5.  Career highlight

Earning my Red Seal ticket was a big milestone, and joining Norm’s has been an exciting chapter, working with a team I respect and learn from every day.

6.  My approach in a customer’s home

Professional, respectful, and detail-oriented. I make sure customers feel confident and informed while we get the job done right.

7.  Outside of work

When I’m off the clock, you’ll find me reading, curling, camping, or walking our dog, Zack. I also enjoy gaming, it’s a fun way to challenge my problem solving skills and unwind.

8.  Fun fact / extra info

I’ve lived in a few places, Kitimat, Terrace, Smithers, Hamilton, Chatham, but moving to Nanaimo was the best decision for us. Life’s good here!