Elizabeth Huot
Membership sales and office admin | 1 Year Experience

Best Nanaimo Plumbers – Elizabeth Huot

1.  What’s your name and job title at Norm’s?

I’m Elizabeth! I work with Membership Sales, Dispatching, and assisting Malcolm in Marketing.

2.  How long have you been working at Norm’s?

I have been at Norms since May of 2025.

3.  What inspired you to get into plumbing/HVAC/your trade?

My dad has worked in the HVAC industry for my whole life. I never thought I would myself but when I came across a position for marketing at Norms, I had a “let’s give it a shot” moment. I got into marketing in an off chance scenario also. I was in school originally to become a physiotherapist because I love helping people, I took marketing as an elective and before you know that was then what I pursued. I love learning about how people think and why they make decisions they make.

4.  What do you enjoy most about your job or working at Norm’s?

Getting to work with such a helpful/caring team.

5.  What’s one thing you’re proud of in your career so far?

I am currently pursuing my bachelor’s degree in marketing and management so I would have to say that. I am graduating in spring 2026.

6.  What’s your approach when working in a customer’s home?

Although I don’t work in customers’ homes, I love to help over the phone with any questions they may have. Gaining relationships with clients is very important to me, so listening to their needs and hearing stories is a priority for me.

7.  What do you like to do when you’re not working?

I love spending time with my friends and trying out new activities. Recently I tried out ski doos and surfing for the first time, both a blast. I also love going to concerts, ANY of them, but particularly country ones.