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Ladysmith heat pumps

Heat pump installation in Ladysmith

Replacing an old heat pump or switching from a furnace, oil or baseboard? Here's how a Ladysmith install works with Norm's.

4.9 ★3,460 Google reviews
BryantFactory Authorized and NATE dealer
2x Medal of ExcellenceBryant dealer award
Rebate teamForms and pre-approval handled

Heat pumps in Ladysmith

What does it take to install a heat pump in a Ladysmith home?

A home visit, an honest look at your current system, and a heat pump sized to your house. Norm's installs, replaces and services heat pumps in Ladysmith, from ducted systems that use your existing ductwork to ductless units for homes without ducts. Expert installation is what makes a heat pump last and run efficiently, so our technicians install every system with precision and care, then walk you through it before we leave.

Signs your heat pump needs replacing

  • Strange noises coming from the unit
  • Weak airflow through the house
  • A noticeable spike in energy bills
  • Struggling through the colder months
  • It's 12 years old or more

Not sure? Book a visit and we'll tell you if a repair will do.

Call 250-753-3641

How it works

How a Ladysmith install works.

  1. Consultation

    We look at the home, your current heating and what you want from the new system.

  2. Options and rebates

    Good, better and best, with running costs and the rebates each one qualifies for.

  3. Install day

    Our technicians install and test the system, and tidy up when we're done.

  4. Walkthrough

    Thermostat explained, warranty registered, rebate forms in hand.

Switching fuels

Can I switch from oil or baseboard heat to a heat pump in Ladysmith?

Yes. We convert Ladysmith homes from oil furnaces to heat pumps, including removing the old oil tank, and we fit ductless heat pumps in homes heated by electric baseboards. Switching from oil, propane, gas or electric baseboard changes how much rebate you can get, so we check that first. If you'd rather keep gas for the coldest nights, a dual fuel system pairs a heat pump with a gas furnace.

Rebates

How do heat pump rebates work for Ladysmith homeowners?

Rebates can take a big piece off a heat pump or high efficiency furnace, but the rules matter. Programs need a registered contractor and some need pre-approval before work starts. Our rebate team checks the CleanBC Better Homes, Home Renovation Rebate and FortisBC programs for your home, lines up the model numbers, invoices and forms, and coordinates EnerGuide evaluations when they're needed. Financeit monthly payment options can spread the rest.

Rebates and monthly payment options

Equipment

What brand of heat pump does Norm's install?

Mostly Bryant. Norm's is a Bryant Factory Authorized and NATE dealer and a 2x Bryant Medal of Excellence winner, and we also install Carrier ductless systems. That gives us swift access to top-tier equipment from industry-leading brands, and every install is backed by our no-hassle warranty.

Brands we install

What to expect

What should I expect after the install?

A system that's been tested before we leave, a thermostat you know how to use, and the warranty registered. After that, plan on one service visit a year: Technical Safety BC recommends annual servicing for home heating equipment, and many warranties require proof of it. Keep leaves, snow and garden growth clear of the outdoor unit.

Google reviews

What customers say about our heat pump work

★★★★★
Had an appointment to have our furnace & heat pumps serviced with another company after wait 2 months they never showed up. Gave Norm’s a call they were at our place within the week. Tech was friendly knew what he was doing. Norm’s now has a loyal customer with us. Highly recommend.
Jeremy L. · Google review · May 2025
★★★★★
Adam is an exceptionally skilled professional who provided an outstanding service during our annual heat pump inspection. He approached the task with expertise and thoroughness, ensuring every detail was addressed. We're truly impressed with his work and will definitely be inviting them back in the future for our maintenance needs.
Shirley · Google review · Apr 2025

Read all 3,460 reviews on Google

FAQ

Your questions, answered

Do heat pumps work through a Ladysmith winter?

Yes. Island winters are mild by Canadian standards, which is where modern heat pumps are at their best. Dual fuel adds a gas furnace backup if you want one.

Are there monthly payment options for a heat pump?

Yes. Through our partner Financeit you can see if you pre-qualify in seconds and spread the cost into monthly payments.

Will you take care of the rebate paperwork?

Yes. Our rebate team finds the programs your system qualifies for and lines up the forms, invoices and model numbers.

Do you also repair heat pumps in Ladysmith?

Yes. See our Ladysmith HVAC page for repairs, tune-ups and membership plans.

Ready when you are

Ready for a heat pump in Ladysmith?

We answer 24/7. Prefer email? Send the form and we'll get back to you during business hours.

250-753-3641

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