Furnace Repair

Service & Repair

Quality Products & Service

Furnace Repairs

Norm’s Plumbing and Heating is Nanaimo’s best furnace repair company. Our skilled team will diagnose the problem, present you options, and do whats best for you. We have the knowledge to fix and service your old oil furnace or gas furnace.  We offer a no hassle guarantee, and on most cases will be there on the same day for your emergency to get you heat. We integrate our old fashioned know-how with today’s technology. Our staff is also trained in safely removing your oil tank if you are switching from oil to gas.

If your furnace has stopped working or needs a service, contact us today

We pride ourselves on installing quality products with the best quality service!

Schedule your appointment today.

Thank you so much Erin and your whole team at Norm’s.  I have been a fan of Norm’s for a few years now.  (Who knew one could get excited about a plumbing & heating company but Norm’s, beginning with Dave, has done it for me over and over again through these past 10 years or so.  I recommend you to anyone who will listen.  This time when I needed a new furnace, I had the pleasure of working with Zac.  He is such a gem as all of your guys seem to be.  He went the extra (few) miles for me, especially after I had unwittingly turned the furnace off (I wasn’t aware of the on/off switch built into the furnace door) and he showed up all smiles at 8AM on a Sunday morning.  And thank you Erin for making the rebate so easy.  You truly left no stone unturned!  I live in a strata and last month, when we realized we needed to update the main water-shut offs, I recommended you once again and once again, you did a great job.  Thank you!  Thank you!  Thank you!!

Customer Reviews

What our clients say

Chad was on time. Pleasant. Got right to work. Explained things very well a couple times to be sure we understood and were happy. Replaced everything moved and swept up any mess. We will be requesting Chad if in need again.
Lori Mcdonough
Lori Mcdonough
03:12 09 Jun 23
My heat pump wasn’t working during the hot days this week. I called and the very next day Rod was there repairing it. Was very knowledgeable and informative and explained everything. The unit was fixed and my family and I are cool again. Very prompt and attentive service. Thank you
Scott Richardson
Scott Richardson
03:09 09 Jun 23
We asked Norm's Plumbing and Heating to connect a new water line to our home.They were great.The technician (Devon) was wonderful. On the day of the appointment, he let us know when he was on his way to our home. He arrived on time. He was very efficient, professional and he did a great job. He even went above and beyond by making useful and practical suggestions for a better location for our Pressure Reduction Valve and the main shut off valve.In the past, we have hired Norm's to replace our gas water heater and to service our gas furnace and have always been happy with their work.We'll call Norm's again, without hesitation.
George Christison
George Christison
19:57 08 Jun 23
Kim Jury
Kim Jury
17:21 08 Jun 23
My toilet developed a small leak so they were sub contracted to come check it out. They arrived right in the middle of their 3-5pm appt time. The plumber was super nice and explained what he did and the way it was fixed. They are a great plumbing company. When I get my new hot water tank I will be calling them again.
Rob “Rastaman”
Rob “Rastaman”
23:22 06 Jun 23


All our work is guaranteed and covered under our no-hassle warranty. We offer competitive rates and no hidden costs.


Get news, specials & rebate information, right to your inbox.