About Us

Every successful individual knows that his or her achievement depends on a community of people working together.

Our History

Adding to what started as an oil burning and sewing machine service, Norm La’Burge started Norm’s Plumbing and Heating in 1971. Norm would mostly service mobile homes and became well known in Nanaimo. Shortly after, Orville Wagar purchased the company from Norm in hopes to start his entrepreneurial quest and build a life for himself in Nanaimo, though decided to keep the original name. After years of working in the trades, from instrumentation in Edmonton to leading crews on industrial jobs in northern B.C and Alberta, Orville knew he had what it takes to build himself a successful business.

Our Team

Fast forward about 12 years, Orville had his son-in-law, Dave, working for him to help grow the business and learn the trade for himself. Norm’s Plumbing and Heating took off; they grew a loyal customer base which valued the great customer service that Norm’s offered.

Though the economy slowed down, Norm’s still managed to keep Orville, Dave, and another plumber busy working hard. Through thick and thin, Norm’s managed to stay afloat, always living by the same principle that got them through the rough times- great customer service.

Now, three of Dave’s sons, two of whom are licensed plumbers and gas fitters, and the other who graduated which a bachelor’s Degree in business, are continuing on with the family business.

Growing up in Nanaimo, they learned to appreciate the simplicity of the city, and have high hopes to carry the “Norm’s” legacy for many years to come.

From Our family to yours, Norm’s wants to thank Nanaimo for its continued support.

With 10 service trucks and our team of certified, licensed journeymen, we offer a same day response (often within an hour!) to both commercial and residential customers at competitive rates. We are a bonded company that carries pollution liability insurance, and all our work is guaranteed. If you’d like to learn more, or if you’re ready to get started with your free estimate on our services, contact us today.

Go Green

Save Money and Energy

As an eco-friendly company, we believe in doing our part to help our clients make a smaller impact on the environment. That’s why we’re happy to help you upgrade your systems or your mid-efficiency appliance. Not only is improving efficiency good for the environment – it also saves you both money and energy over the long run.

Professional Affiliations

  • WorkSafeBC
  • Fortis BC Trade Ally Member
  • Rinnai Manufacturing A.C.E. Dealer


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All our work is guaranteed and covered under our no-hassle warranty. We offer competitive rates and no hidden costs.