Bio coming soon.
Doug Harty , Red Seal Plumber.
Doug Harty is a Red Seal Plumber and certified backflow tester at Norm’s, and he’s currently working toward his gas fitter certification. He’s been in the plumbing trade since 2020 and joined the Norm’s team in April 2025.
Doug got into the trades after high school with a simple coin flip—trade school or university. When it landed on trades, he narrowed his options down to aircraft maintenance or plumbing, and plumbing won. He spent about four and a half years working on the construction and building side of the industry before moving into service work.
What Doug enjoys most about working at Norm’s is the sense of community within the company. After 4.5 years in construction, stepping into the service side of plumbing has been a welcome change of pace. He’s proud of the experience he’s gained so far and is looking forward to continuing to build his skills in residential service.
When working in a customer’s home, Doug treats it the same way he would his parents’ home—with care, respect, and attention to detail.
Outside of work, Doug enjoys gaming, reading, walking his dog, fishing, and exploring the island.
A fun fact about Doug didn’t grow up on the island; he moved from Kelowna in 2021 and has been happy to call it home ever since.
Adam – HVAC Service Technician
HVAC since 2021 joined Norm’s this year
Was looking for a new career, HVAC provided a great place to use my hands but also my head
Love working for a local family business.
I love learning and being able to share my knowledgewith others. With so much to learn in HVACI thinkits important to be able to rely on each other
My aim is for each customer to request me the next time they need a visit
Spending time with my wife… backpacking the remote corners of Vancouver Island on a long weekend or just walking the dog and watching jeopardy on a weeknight
My name’s Evan and I’m an Apprentice Plumber.
I’ve been working in the trades for 7 years and plumbing with Norm’s for the last year.
I was looking to make a career change and found plumbing to be interesting, reliable, and allow room for growth.
I enjoy the fulfillment from helping someone who has come down on bad luck/ unfortunate circumstance.
I’m proud of all my work.
Using care to respect the customer and their home including for example: using drop sheets, controlling any mess and cleaning up, preparation and care to installation, removing boots or using boot covers, and leaving with things in better condition than on arrival.
Hiking, outdoors, sports, exercise.
My name is Jake, I am a Journeyman Plumber and Gas fitter.
I’ve been plumbing for 15 years and with Norms for 6 months.
I was assigned as a water and fuel system maintenance technician in the military, that sent me to trade school and got me in the door. I haven’t regretted it since!
I enjoy meeting new people in the community and helping them. Hearing their stories are the highlight of my day.
Being welcomed into the trades community and making new friends. Traveling the world plumbing.
Try and makea great connection with thecustomer. I want to be the person they call for all their plumbing and heating needs.
I like hunting, fishing and enjoying the outdoors with my family.
Graham – Journeyman Plumber.
32 years in the trade. 13 years at Norms.
I had an opportunity to learn the trade through a friend and enjoyed it and made it my career.
I like the variety of work and the team we’ve had at Norms has always been good to work with.
Proud that I managed to make the move to Canada.
Honest, efficient, and good communication.
Gym. Cooking, gardening.
John Donovan helps Norms organize our shop and ensure products are put away properly and efficiently. He is our go to guy when we need something done around here. John was born and raised in Nanaimo, and lives here with his wife and 4 children. John is a big part of our team.
Todd Wilson-Journeyman gas fitter, refrigeration l, and Oil burner tech.
Been in the trade since 1992.Been with norms going on 6yrs.
Dad was in the business, so I followed in his footsteps.
I enjoy the team atmosphere and helping customers so they can enjoy the comforts of their homes.
When workingat a customer home I take the time to listen to their concerns, so I can leave them knowing they are satisfied and happy for a job well done in a timely manner.
When I’m not at work, kids, grandkids, softball, hockey, and golf are my passions.
Braeden, HVAC Jorneyman
6.5 years, all at Norms.
$
Coworkers
Learning my trade + gas, electrical and plumbing
Make them comfortable.
Sports and cooking.
Dean Burke is likely a face you’ve seen before. He is instrumental to our team as our Sheet metal / Ductwork Specialist. Dean has been with us for over 10 years installing furnaces, ductwork, range hood vents, and anything related to ducting. He is a great part of our team and we’re lucky to have him.